Marcella Tempra Email & Phone Number

Berlin, DE

South Lancing, West Sussex, United Kingdom

Crawley

• Responsibilities for Project Managers include:
• Planning, scheduling and monitoring translation projects
• Management, sourcing and co-ordination of translators, file engineers and desktop publishing specialists
• Proofreading and checking of translations
• Effective communication with clients, linguists and colleagues to ensure customer satisfactionSkills and Experience required for Project Managers:
• Experience from a similar role within the language industry

Gatwick

- To accurately check and put live all contracts to Company deadlines.- To deal with inventory queries quickly and minimise losses by and negotiating differences with suppliers.- To effectively manage workloads within Support Centre.- To support the Hotel Supply team with the checking of special offers and any other queries.- To assist with stop sale.

Crawley

Responsibilities include carrying out IT and administration tasks using Opera (in-house system) to manage daily work flow, writing up fortnightly rota schedules and liaising with management. Established rapport and trust, defused inappropriate behaviour, identified issues, and agreed on an action plan with guests. Engaged and guaranteed appropriate.

Crawley

I initially joined the team as a receptionist, then after working for one year I was promoted to Supervisor to provide support and training to the reception staff as well as help facilitate check-in/out experience for our guests that range from holiday makers to corporate delegates. I also dealt with all types of enquiries and customer complaints face to.