Marcella Araiza Email & Phone Number

Analyze customer’s complaints and recommend solutions, offer information and answer inquiries, and communicate changes or adjustments in policies. Record all conversations with clients with details of inquiries or complaints and action steps that were taken. Send newsletters, mails, and other forms of correspondences to customers. Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected. Offer information/assistance about price quotes for making changes to existing policies. Answer phones calls, Assist walk in clients, and take payments. Overall maintain strong clientele relationship with customers.

Eagle, Co

Perform clerical and administrative duties. Maintains security of confidential files and contacts within systems. Performs additional administrative support work such as word processing, creating and maintaining spreadsheets, data entry/retrieval, and functions that may require interpretation, judgment and determining appropriate processes to be used. Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances. File court pleadings and motions, prep docket, and request evidence.

Vail, Co

Assisting with the management of the daily operations of the Housekeeping department. Ensure the highest levels of cleanliness and guest satisfaction are maintained. Provide supervision of guest rooms and public areas, and direction for all housekeeping activities including scheduling, staffing, room inspections, training and development of employees. Responsible for the deep cleans, tracking of lost and found, inventories, owner housekeeping billing, guest services, pre-cons and client representation as well as all offsite rental operations housekeeping.

Vail, Co

Provide supervision over the evening housekeeping ten person crew.Communicate job expectations; planning, monitoring, coaching, and disciplining employees.Coordinating and enforcing systems, policies, procedures, and productivity standards. Inspect work performed/hotel rooms to ensure that it meets specifications and standards. Assign and train duties to the employees. Help address and resolve concerns and complaints.Record/Report data regarding work assignments, personnel actions, and time cards.

Vail, Co

Ensure the company meets all cleanliness and condition requirements. Responsible for recording inspection results, resolving guest complaints and maintaining accommodations standards. Develop and training other housekeeping staff. Examine rooms prior to guests arriving and conduct inspections upon their departure to assess if any damages have occurred. Function contact between housekeeping personnel and other staff members to make certain that rooms are ready for guests. Counted linens, deliver amenities, and help clean rooms as needed.

Vail, Co

Keep all guest rooms/balconies neat, vacuumed and dusted.Clean toilets, showers/tubs, countertops, sinks, mirrors, walls, and windows. Assure linens were clean. Remove trash from guest rooms to landing areas.Re-supply guest room supplies, including linen, amenities, and collateral.Make guest room beds. Fold and replenish guest room towels.Communicate and answer guest requests. Offer assistance to guests when requested or needed. Report any maintenance deficiencies to housekeeping. Assist in putting on bed skirts and turning mattresses.

North Riverside, Il