Marcy Callahan Email & Phone Number

Louisville, Ky, Us

Louisville-Jefferson County, Kentucky, United States

COBRA and Direct Bill

Louisville-Jefferson County, Kentucky, United States

Louisville, Kentucky Area

- Improved ACA platform data integrity as team member on various projects, including file auditing and calculations. - Earned Certified Healthcare Reform Specialist designation. - Loaded and monitored data file loads, maintaining prompt processing by resolving load errors.- Configured new business setup with accuracy and expertise, ensuring database integrity.- Established SFTP connections and troubleshot connection issues, allowing successful transmission of files.- Met business needs by collaborating with and mentoring offshore resources.- Evaluated and handled daily work requests using Siebel CRM.

Louisville, Kentucky Area

- Provided direction and advice to meet business needs as team player and subject matter expert and continued to fulfill role of Data Analyst II.- Hosted and attended calls with internal and external customers. - Worked closely with offshore resources, improving overall performance by training and providing documentation.- Assisted importing of files for testing and loading purposes using Windows DOS, Araxis Merge 2001 Professional, SAMMIG Claims Processing, FLUX console, KEDIT, 800 Byte format file conversion, .NET Runtime Optimization Service, SAMS Claims Processing, Team Track, Cognos Reporting, and Siebel CRM.

Louisville, Kentucky Area

- Identified and resolved issues as participant in daily technical operations forum meetings while continuing to fulfill role of Batch Data Analyst I.- Received formal recognition for playing integral role in migration of 140 clients to new spending account management system platform. - Executed SQL queries against Oracle database.- Conducted and assisted in release testing and validation. - Constructed Data Management business requirement documents that met department needs. - Worked closely with development and business units for platform conversion.

Louisville, Kentucky Area

- Eliminated file load errors and missed file loads as member of team that set up schedules and wrote comprehensive instructions for file loads. - Worked directly with clients and implementation resources in configuring client import feeds. - Configured and managed feed schedules, ensuring feeds were received and successfully processed within service level agreements.- Tracked and reviewed data feed quality and accuracy for SAS70 audit.- Communicated data feed timing and quality issues to inbound and outbound stakeholders and vendors.- Researched and assisted with day-to-day data maintenance issues.- Generated and maintained dashboard reports and client file feed procedures.

Louisville, Kentucky

- Coordinated corporate-wide distributions of marketing materials to branch offices in 8 states, allowing for timely distribution of materials to clients.- Developed and maintained Microsoft Access databases, automating manual processes for users and technical support for more timely processing, including generating forms, reports, letters, labels, and envelopes.- Designed models in Monarch Pro for importing downloaded text files into Microsoft Access and Excel.- Analyzed and validated data manually, using queries to improve database integrity.- Downloaded secure files using Secure Transport.- Created surveys using Zoomerang software, worked in Adobe Acrobat and CA-Doc View, and developed and maintained intranet department website.- Produced large projects requiring mailings, tracking, and reporting results.- Managed department’s supply inventory, including ordering supplies through online ordering system, negotiating pricing with vendors, and completing all steps to ensure costs were accurately charged to projects.

General Banking Diploma, Banking And Financial Support Services

Business, Technical And Banking

Business Administration And Management, General