Vice President Of Learning, Development, And Quality Assurance
Current
Oct 2024 - Present
AeroLeads people directory · profile
Marcella Davis Email & Phone Number
Vice President, Learning, Development, and Quality Assurance
at
Conventus
1 work email found
@sfai.edu
3 phones found area 415 and 888
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President, Learning, Development, and Quality Assurance
Location
San Francisco, California, United States
Who is Marcella Davis? Overview
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Quick answer
Marcella Davis is listed as Vice President, Learning, Development, and Quality Assurance at Conventus, based in San Francisco, California, United States. AeroLeads shows a work email signal at sfai.edu, phone signal with area code 415, 888, and a matched LinkedIn profile for Marcella Davis.
Marcella Davis previously worked as Vice President of Learning, Development, and Quality Assurance at Conventus and Program Manager, Lending Product Team at First Republic Bank. Marcella Davis holds Bachelor Of Arts, Art History Major: Archaeology Minor from Smith College.
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Email format at Conventus
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{first_initial}{last}@sfai.edu
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Profile bio
About Marcella Davis
Marcella Davis is a Vice President, Learning, Development, and Quality Assurance at Conventus. She possess expertise in management, leadership, training, leadership development, networking and 45 more skills. Colleagues describe her as "Marcella is an intelligent and deeply creative person. She's thorough and has a great eye for details. I was always inspired by her critical thinking and tenacity for seeing things through while working on projects with our team. She brings the skill and knowledge needed to explain issues thoroughly and formulate potential solutions quickly. She is a consummate professional and expert diplomat, navigating even the most tense discussions with grace. Marcella is an asset to any company, a great colleague, and a thoughtful manager and I cant recommend her highly enough" and "I've had the great pleasure of working with Marcella for several years. She brings to her work a truly client-centered approach, always thinking about what is best for the participant population. She is diligent, compassionate and deeply committed to delivering "excellence" in everything she does. She has a remarkable interpersonal skill set, with the ability to interact and build rapport with many very different populations in an organization. She is an asset in any organization or project she is a part of."
Listed skills include Management, Leadership, Training, Leadership Development, and 46 others.
Current workplace
Marcella Davis's current company
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13 roles · 28 years
Marcella Davis work experience
A career timeline built from the work history available for this profile.
Program Manager, Lending Product Team
- Recruited internally to position. Orchestrated cross-functional efforts to enhance the product and customer experience (CX) in the complex digital enterprise Loan Origination System (LOS) platform. Leveraged expert.
- Collaborated with the Director of Product Development to develop complex product features designed to transform pipeline efficiency and enable detailed loan and data tracking. Conducted product analysis, user.
- Created communication strategy template for major releases, included messaging and stakeholder considerations.
- Managed Agile-like release process in Confluence and JIRA and monthly migration checklist. Tracked changes, features, and dependencies in other departments to achieve 100% on-time delivery.
- Developed new UX/UI Style Guide for consistent digital user experience.
- Crafted and led campaigns to achieve 100% adoption of features, collaborating with Sales and Business teams.
Feb 2023 - Jun 2023
Business Support Manager, Lending Strategy Product And Sales
- Recruited internally to position. Product Manager and Business Partner for six regions; engaged with Loan Team operations and executives to improve regional performance via product and business process improvements..
- Increased user satisfaction by 80% via communication campaigns, advocating for product enhancements, and training on new digital LOS platform and upgrades.
- Gathered feedback and business requirements from six regions, crafted product enhancement solutions via ideating, creating wireframes, writing scope documents, and performing UAT.
- Designed, tested, or advised on 120+ released product enhancements. Iteratively improved customer experience.
- Led monthly prioritization and tracked backlog of 100+ gaps, defects, and user enhancements.
- Led monthly user-focused Release Notes trainings with 25 managers promoting benefits of 180+ enhancements/year.
Feb 2018 - Feb 2023
Learning And Development Lead, Lending Operations
- Conceived, developed, and ran the roadmap of training programs to assist the fast-paced growth of the Lending Services department. Programs included management skills, commercial and residential lending, technical.
- Partnered with Know Your Client (KYC) product team during rollout of new KYC product. Tested KYC system, identified UX/UI improvements and bug fixes, and created training materials.
- Advised Product Team on UX/UI design of Appian screens and workflow while creating regulatory Red Flag training. Ensured consistent user experience across other internal Appian applications.
- Reduced instructor-led training to onboard Loan Administrators by 50% through introduction of engaging online modules. Selected and worked with vendor and VP/SMEs to create 10 modules.
- Created robust yearlong Manager Development Cohort Program to deliver soft skills training to managers.
- Spearheaded three-hour Lending KYC training for new hires to remove regulatory risk.
Mar 2014 - Feb 2018
Fine Art Photographer
Marcella Davis Photography
2013: Selected as one of Lens Culture's 21 New and Emerging Photographers
Jan 2003 - May 2023
Master Of Fine Arts (Photography)
- Completed Master's degree in full-time program. Used critical inquiry, experimentation, and innovation to develop and refine my photography practice while engaging the creative concerns of the contemporary moment
- Honors commendations in six classes. Studied under Henry Wessel, John Priola, Linda Connor, Reagan Louie, and Debra Bloomfield
Aug 2011 - May 2013
Leadership Development Manager (Product Owner, Program Manager)
- Product owner: Led technical effort to incorporate 360⁰ feedback capability into Performance Management System to meet business objectives. Conducted needs analysis, testing, and improved UX of product. Effort.
- Product owner: Led two upgrades for presentation software. Worked with vendor and five business units to define requirements, test, and deploy.
- Program manager: Managed 3-month annual performance review process for 200 support staff using customized Performance Management System. Achieved 100% adoption of online system and acted as trusted HR partner to.
- Program manager: Created and managed Professional Development Training program for 350 support staff at manager/contributor levels. Managed vendor relationships to create and deliver 13 training topics. 98% approval.
Aug 2007 - Aug 2011
Training Specialist (It)
- Product owner: Managed enterprise-wide software upgrade. Pitched idea to SVP of IT to upgrade customized presentation software. Managed project end-to-end. Successfully improved user experience and increased.
- Program manager: Created software training program from ground up. Scaled delivery from 250 Boston staff to 800 global staff across 8 offices
- Created and deployed Product Strategy to support technical training function. Researched, purchased, and executed all products across the training lifecycle.
Nov 2005 - Jul 2007
Real Estate Sales Agent
Jan 2004 - Nov 2005
It Specialist (Web Design & Application Developer, Help Desk Specialist)
Jan 1998 - Apr 2003
It And Training Specialist
1999 - 2000
~1 yr
Presentation Specialist/Team Coordinator
1998 - 1999
~1 yr
Presentation Specialist | Trainer
Aug 1995 - May 1997
6 education records
Marcella Davis education
Bachelor Of Arts, Art History Major: Archaeology Minor
Smith College
Masters In Fine Arts, Photography
San Francisco Art Institute
Graduate-Level Courses Taken In, Web Design/Mis/E-Commerce/Database
Harvard University Extension School
Education record
Middlesex School
Education record
Bromfield
Certificate, Ux Design
General Assembly
FAQ
Frequently asked questions about Marcella Davis
Quick answers generated from the profile data available on this page.
What company does Marcella Davis work for?
Marcella Davis works for Conventus.
What is Marcella Davis's role at Conventus?
Marcella Davis is listed as Vice President, Learning, Development, and Quality Assurance at Conventus.
What is Marcella Davis's email address?
AeroLeads has found 1 work email signal at @sfai.edu for Marcella Davis at Conventus.
What is Marcella Davis's phone number?
AeroLeads has found 3 phone signal(s) with area code 415, 888 for Marcella Davis at Conventus.
Where is Marcella Davis based?
Marcella Davis is based in San Francisco, California, United States while working with Conventus.
What companies has Marcella Davis worked for?
Marcella Davis has worked for Conventus, First Republic Bank, Marcella Davis Photography, San Francisco Art Institute, and Bain Capital.
How can I contact Marcella Davis?
You can use AeroLeads to view verified contact signals for Marcella Davis at Conventus, including work email, phone, and LinkedIn data when available.
What schools did Marcella Davis attend?
Marcella Davis holds Bachelor Of Arts, Art History Major: Archaeology Minor from Smith College.
What skills is Marcella Davis known for?
Marcella Davis is listed with skills including Management, Leadership, Training, Leadership Development, Networking, Vendor Management, Strategy, and Social Media.
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