Marcella Fox, Pmp, Mba, Itil Email & Phone Number

Roseville, Ca, Us

Houston, Texas, Us

Houston, Texas, Us

Chief of Staff to VP & BU CIO, Global Business Groups, Sales & Operations- Global IT, responsible for providing business relationship management, global applications operations, and systems for end-to-end processes across lead to cash, marketing, sales and partner, eCPQ, order management, supply chain and services. Supporting HPE's multi-year transformation program streamlining, simplifying and standardizing key business processes, IT platforms and leading HPE transformation for Lead to Cash.Act as an extended member of the leadership team, regularly creating content and presenting and communicating at the executive level. Support transformation programs and strategic initiatives across all towers of the organization. Influence and coordinate across entire organization and create synergies.Leverage work experience across organization to maximize efforts across organization. Responsibilities also include: Strategic POA planning and IT PMO, QBR, OKR, Staff Operations including talent & resourcing, recognition, program management, managing to budget, communication strategies, Mergers & Acquisitions, training, and adhoc leadership support.CIO Team Award Winner 2020

Houston, Texas, Us

Part of the Engagement & Communication team within the Office of the CIO supporting the HPE Global IT organization of over 4000 employees. Direct alignment with various L3 leaders providing communication and engagement strategy and support.Responsibilities includes:- Global IT and CIO Customer Engagement visibility and metrics in partnership with the Executive Briefing Center.- Discover HPE Vegas and London (2016) - Global IT SoME and internal communication strategy and execution.- Communication strategy and execution for the Houston transformation, Global IT transformation and various leadership requests.- Global IT Recognition Program - Planned, developed and executed recognition program for over 4000 employees with $145K budget.- Global IT "Hooked" magazine - Using the Microsoft SWAY platform partnered and collaborated to provide content and editing to monthly publication. - Multiple "voice-overs" for video production.- Various ad-hoc program management requests.

Houston, Texas, Us

Part of the Strategy and Planning team within the SW and Information IT (SW&IM) organization with highly visible role working closely with HP management to execute our day to day operations and strategic goals and objectives. Operating in a dynamic and fast-pace environment, collaborating across teams to provide support and drive operational excellence.Responsibilities included:· Assist the organization in defining their strategic goals and the operational plans required to execute them and drive alignment between VP/Director objectives, planning, workforce strategy, financial management, and procurement.· Facilitate SW&IM process communication, execution, and monitoring within the VP/Director organization· Act as a “right hand” to multiple Directors/VP.· Continue to drive employee engagement program.

Palo Alto, Ca, Us

Responsible to organize and lead employee engagement strategy and program for Global Software and Information Management organization. Key responsibilities include: - VOW (Voice of the Workforce) response plan- Site Engagement Strategy and Plan at core sites- Rewards & Recognition- Learning and Development Training Engagement- Launch of "best in class" recruiting, onboarding, hiring, and internship programs.

Palo Alto, Ca, Us

CoS and Portfolio Planner with HP Master Data team with tremendous demand due to the criticality of master data from across Global HP IT and business.• Provided resource management oversight and responsible to drive strategic workforce planning. Led resource leveling, hiring, and strategy of resource mix. Experience with SOW, ITPR and negotiation of contractor rates. Created resource plans and managed within set staffing guidelines. • Portfolio Oversight with POA of up to ~75 projects. Proactively engaged in strategic business planning where there was an IT impact; influencing overall business strategies and IT priority setting of customer organizations. Adhered to HP PPM maintenance as documented by central PMO. • Provided reliable financial forecasts to Management. Managed organization of financials including travel and resource headcount within approved budget guidelines. • Lead internal organization initiatives in regards to planning, employee engagement and communication. Driver in adoption of OneHP within EAAF. Created and implemented internal MDM news & updates. Maintained MDM Portal for external audiences. • Organized and facilitated staff meetings, coffee talks and other communication forums

Palo Alto, Ca, Us

Business development and pursuit of education and consulting opportunites in Enterprise Business sector in the Americas ( US, Canada and LAC). Responsible for partnering with Inside Sales organization (146 sales reps/10 sales teams in US) and creating programs to train and assist in positioning training to their customers and assist in curriculum planning. Launched Monthly Spotlight training programs and created internal marketing/teaching collateral. Part of worldwide Support Contract Attach team working towards improved processes, leveraging best practices and operational efficiencies. Continue to lead new programs to further embed education services in new service offerings and increase penetration rates YOY. Experience working with CxO in deal negotiations.

Palo Alto, Ca, Us

Dedicated NonStop Services Sales representative for Commercial US assigned 16M quota.Newly created position. Positioned to grow and retain business by creating growth strategies and initiatives. Created and Implemented TkMS initiative to NonStop customers.Teamed with the delivery team and created ten proactive up-selling deliverables. Created and implemented marketing program highlighting a service monthly through email collateral. Rated Top Performer.

Palo Alto, Ca, Us

Assigned to Pacific Northwest Territory with a newly organized Inside Sales organization. Rated Top performer. Measured on specific metrics: Adjusted Annuity Percentage, ZDEL Conversion rate, Exposure Rate, and Forecast Accuracy. Exceeded stretch targets. FY09 105% Adjusted Annuity percentage. Successfully created and implemented "Star Performer Program." A recognition program to increase morale and encourage teaming.Completed "Selling by Curiosity" and "Breakaway Selling" training programs.

Brentford, Middlesex, Gb

Represented GSK in the Nationwide Campus Consumer Program as a Consultant at Sacramento State University. Program included 400 consultants at 200 universities in 20 regions.- Ranked #1 in Region throughout the entire length of the program. Ranked top 20% of the nation.- Created networking relationships with leaders on campus and in the community- Held multiple retail and brand awareness events to increase sales of consumer health care brands under the GSK umbrella.- Used marketing and promotional techniques as incentives to encourage sales.- Raised awareness of pharmaceutical and vaccine options through health education on Hepatitis A and B and migraines.

San Francisco, California, Us

Part of the Resource Management Team that supports the staffing/attendance and scheduling needs of the National Business Banking Centers, located; 24/7 inbound call center with 600+ employees)Daily Operations duties include monitoring service levels/performance evaluation by examining customer call volume, inbound and outbound call traffic. Create forecast to unforeseen events. Analyze trends and create reports that will be used for capacity planning.Created and implemented schedule augmentation report distributed daily to internal management and upper management in the San Francisco Financial District. Produce weekly attrition reports and FTE shrinkage. Main liaison between Sacramento Center and internal management, Shoreview Center and San Francisco upper management. Key Contact to all system issues in reference to IVRU towers and main frame outages to PB Ops, CTI- Enterprise and EACO.

San Francisco, California, Us

Worked closely with business specialists, business bankers, branch and district managers as an inbound-call support for all business transactions (Checking, Savings, MMA, Credit, and legal information for each state) Expert in business compliance within Wells Fargo Bank.Proficient in the following programs: CIV, Evolve, FDR, HOGAN, and SVP.

Artificial Intelligence & Machine Learning Business Applications

Mba, Business

Ba, Economics

Education record