Marcella Hayes, Lpc-S Email & Phone Number

Highly motivated and experienced Certified Trauma Licensed Professional Supervisor, specializing in providing empathetic and evidence-based clinical counseling services. With strong work ethics and extensive experience as a practicing clinician I am dedicated to supporting clients' mental and emotional well-being through tailored, evidenced based treatment planning with trauma and solution focused approaches. Through my servant and democratic leadership style, I've fostered workplace environments where every team member felt heard, valued and empowered. This approach cultivated mutual respect and enabled a cohesive team to navigate challenging work environments effectively and thrive together. If you're facing difficulties in your work environment, I'm here to help you navigate and find solutions that promote teamwork and success.Clinical Expertise:● Empathetic and Evidence-Based Treatments: I provide personalized counseling services grounded in empathy and evidence-based research, ensuring each client receives the highest quality of care.● Compassionate Care: Committed to supporting clients' mental and emotional well-being, I utilize tailored, client-centered and solution focused approaches that foster healing and growth.● Personal Growth and Resilience: My focus is on helping clients achieve personal growth, resilience, and overall well-being, empowering them to reclaim their lives.● Trauma-Informed Practices: As a subject matter expert, I ensure the implementation of evidence-based, trauma-informed practices in all aspects of counseling services.● Working knowledge of Texas Family Code and ACA Ethics ensuring compliance with state and ethic rules, regulations, requirements, and policies.Leadership and Mentorship Skills:● Offering tailored strategies and coaching to enhance leadership skills and drive organizational success.● Working knowledge of program operational development, budget development, fiscal management, and maintaining multi-sector partnerships..● Implementing diversity, equity, inclusion, and belonging (DEIB) initiatives to foster a more inclusive and supportive workplace.● Facilitating team-building and management practices that promote collaboration, trust, and high performance for cohesive teams.● Developing and implementing effective workplace conflict resolution strategies to create a harmonious and productive work environment.● Strong communication and critical thinking skills to create a clear sense of direction for team members.