Marcella Viganò Email & Phone Number

Italy

Monza

• Responsible for the web publishing project dedicated to Healthcare Professionals: development of the platform, management of the editorial plan and coordinator of the Scientific Board and Medical Writer. Graphic concept management, website promotion, e-NL, KPI definition• Scientific literature monitoring and reading sheets definition for sales people• Development of any materials with scientific contents to be disclosed to Healthcare Professionists in synergy with Marketing •… Show more • Responsible for the web publishing project dedicated to Healthcare Professionals: development of the platform, management of the editorial plan and coordinator of the Scientific Board and Medical Writer. Graphic concept management, website promotion, e-NL, KPI definition• Scientific literature monitoring and reading sheets definition for sales people• Development of any materials with scientific contents to be disclosed to Healthcare Professionists in synergy with Marketing • Relationship development and management with scientific KOLs• Responsible for the internal training either for new company hired and for employer scientific update in coordination with HR and Marketing: definition of training contents, delivery and learning evaluation • Scientific support in cross-functional projects, new product launches, National Congresses and local events• Management of scientific contents necessary for the management of regional and national tenders, and of product criticalities• Collaboration with the Communication function in the awareness of pathology and through the creation of educational tools for patients• Budget management and function KPIs• Support in the management of clinical studies and management of evidence plans Show less

Monza, Lombardy, Italy

• National and local events and initiatives planning, according to the compliance rules• Locale activities approval and KPI monitoring • Instrument placement management• Sales Canvass activities in synergy with Marketing• Budget allocation to sales manager• Market and competitors activities monitoring

Monza, Lombardy, Italy

In field experience through Lombardy Region Hospitals for:• Healthcare Professionists training for the correct use of insulin pumps and continuous glucose monitoring systems for diabetic patients• Educational support • Clinicians & Patients technical assistance

• Technical assistance for patients using Medical Devices in accordance with company procedures• Adverse Events identification and reporting with active collaboration within Regulatory & Compliance function• Replacements management (in & out warranty)• Supplier's activities management including training and outbound customer's campaigns• Report & KPIs management• Interface beetwen European Affiliates Customer Care Centers

Public and Private Bodies reference related to sales orders receipt and delivery; order entry, invoicing, and RI.BA. management. Payment accounting record and collection included dispute management in collaboration with the Legal Department; active cycle reporting for the parent company