Key Skills and CompetenciesExcellent technical working knowledge of Microsoft O/S and Applications •Working technical knowledge of current protocols, operating systems and standards •Install, configure, maintain, upgrade and troubleshoot of Switches and Routers•Software and Hardware Troubleshooting•A good understanding of LAN/WAN/Wi-Fi networking•Able to work independently and take ownership of job responsibilities with minimal oversight •Organised and have a structured approach to completion of tasks •Ability to use initiative •Function effectively under pressure and meet deadlines •Strong problem solving skills •Ability to interact with Senior Management •Willing to learn from fellow Team Members •Install, configure, maintain, upgrade and troubleshoot WSUS •Ensure all servers and workstations are up to date with Security and Critical Windows Updates •Monthly reports •Install, configure, maintain, upgrade and troubleshoot Anti-Virus •Keeps work areas neat, organised and secure Create, maintain, modify, delete and test including but not limited to: •Software upgrades •Wallpapers •Screensavers •Firewall settings •Printer Mappings •Drive Mappings •Create Backup •Test Backups Experience with Microsoft systems, including but not limited to: o Active Directory o OS: 95, 98, XP, Vista, 10 o Skype for Business / Skype o MS Office 2003, 2007. 2013, 2016 and Office 365

Refreshments of Pc's (Transferring the entire user’s documents & settings to the new pc). Setting up email accountsSetting up users accountsSetting up of WI-FI and 3G Connecting Pc’s and printers to the network.Trouble shooting of email and PCAny other related Problems.

Daily assembly of machines orders, Testing of components,Reporting back on progress made with in department, Troubleshooting on machines pre-assembled by the assembly department.Building of PC’S/Small serversInstalling of all softwareSorting of incompatibilitiesTesting of Motherboards/ComponentsCustomer & phone support.Working on Win 98, 2000, XP, Vista,MS Office 2003/7 Maintenance & TroubleshootingUpgrading of laptops. Giving weekly reports/updates