Marcelle Morton Email & Phone Number

32 years commercial debt collection experience. I've journeyed through several economic cycles of bubble, down turn, recession, the Great Recession and the on again off again housing market recovery. Managing collection efforts is not limited to the bottom line dollars and cents owed but rather that of managing and understanding the stability and financial health of each account individually. Working together as business partners offers perspective, guidance and assistance in collection efforts for both parties. Mutual respect and trust go hand in hand.Negotiation, customer service, communication and a positive attitude are all essential skills in working within the fragile and sensitive area of debt collection. Don't rule out a sense of humor too. The check's in the mail, the dog ate the payment, didn't I mail that to you already? and the stamp must have fallen off the envelope only go so far.I accept debt cards, American Express, Visa, MC and my favorite; cash. Which payment method is easiest for you? Go ahead- you know you want to and you will feel so much better when this is settled.

Listed skills include Negotiation, Sales, Customer Service, Banking, and 18 others.

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  Credit Manager

  Total Air Supply

  Feb 1986 - Present