• Report to 4 Directors and 8 Managers• Ensure that the boardroom is suitably set up for meetings and is always kept in a clean and neat condition for the next meeting• Manage reception, recording and routing of all incoming and outgoing correspondence for the office including faxes, letters, and packages and email messages timorously.• Control and maintain electronic diaries and make appointments and follow ups• Catering for Internal meetings• All travel and accommodation arrangements• Processing of Travel Expenses, Credit card Expenses, payment requisitions• Correspondence with Clients, Suppliers, Staff.• Maintain filing system both electronically and manually• Screening telephone calls, enquiries and requests, and handling them when appropriate• Assisting in daily operations activities and requirements• Co-ordinating all aspects relating to customer and staff entertainment.• Screening new job applicants• Manage and source resources and conduct research• Manage an Assistant • Train front office staff• Managing small project• Creating an organised environment• Organising meetings• Dealing with clients and visitors• Helpdesk Administrator Duties • Logging Tickets/Tasks• Informing the IT Resource• Feedback to the User

• Client queries• Collections • Co-ordinate, finalise and mailing of reports to be distributed internally and externally • Update and maintain filing system. • Screening of telephone calls and handling of telephonic communication • Deal with incoming e-mails, faxes and post.• Cost Price negotiations (Good people skills needed)• Filling all reports Tracking development/production processes to ensure timeless delivery• • Tracking Original samples• General liaising with suppliers • Capturing Orders/developments on Excel spreadsheets • Filling all documents

• Arrivals & departures Acting Supervisor• Check in Counters Acting Supervisor• Lost Property Acting Supervisor• Ticket Sales Acting Supervisor• Ramp Control• Public Relations for Kulula.Com• Train the Trainer• Staff Representative • Customer Relations Officer