Marcellena Nieves Email & Phone Number

Produced/Maintained User Stories in Jira, facilitated demos of functionality and key features to clients, and conducted functional testing in multiple environments. Led the UAT phases and managed/configured bugs that were found in UAT and Production environments, and prepared a Solution Design Document (SDD) for the client. Created/Managed content in CMS.

Virginia, United States

Worked on multiple workstreams, interacted with clients and the development team, and leveraged an understanding of client project/ product business goals, objectives, metrics, key users, and user scenarios.Built process workflow diagrams and business process documents, facilitated demos for clients while acting as a Subject Matter Expert (SME) for.

Created a complicated flow; made a CSV file and uploaded through the Data Loader. Created custom objects; added fields, and composed an user acceptance testing script for an app that was created during this fellowship.

Washington D.C. Metro Area

Liaised with over 1000 volunteers and Area Managers/Project Coordinators for all programs and events for this region. Worked with all staff members, including the Director of Volunteers to create and maintain volunteer recruitment. Designed numerous Word documents and Excel spreadsheets to simplify processes. Developed new employee engagement concepts for.

Washington D.C. Metro Area

Took Georgetown University classes to help solidify my knowledge of owning/running a business venture. Learned the in's and out's of running a business from the Dog Tag Bakery in school program.

Quantico, Virginia

My favorite part about this mission was taking care of all the Marines as they retired or separated from the Corps. Correctly identified all corresponding parts and subparts that lead to sorting, organizing, and preparing documents for digital conversion (approximately 60+ records per business day) as a Documentation Specialist. Summer months were peak.

MCB Camp Lejeune, NC

The finance department was the happening place to be; all currency to be received or handed out was through this section. Dozens of employees waited to be counted down for opening/closing procedures. Certified in operating Western Union transactions; assisted customers with sending/receiving money. Handled customer complaints with STAR card (store credit.

MCB Camp Lejeune, NC

Morning and lunch rush hours with hungry Marines set a fast-paced "good to go" philosophy. Early morning shifts were to get food on the warmers; count register drawers to make sure the right currency was given, assign cashiers to registers, count safe and Western Union registers. Performed opening/closing procedures on EPOS terminal, verify daily cash.

Master Of Organizational Leadership And Entrepreneurship, Business, Management, Marketing, And Related Support Services, 3.95

Network And System Administration/Administrator

Activities and Societies: Platform App Builder certification 2021; Salesforce Certified Administrator certification 2020

Bachelor’S Degree, Applied Managment, 3.85

President's List

Associate Of Science (A.S.), Health Information Technology, 3.7

Was asked by the Dean to speak with prospective students about attending McKinley college.

Associate'S Degree, Fashion/Apparel Design, 3.8

Dean's List