20 years experience working in the ICT sector in Canberra. Experience working for 2 startup companies, assessing the needs and creating a program of work to improve what exists and create what doesn't exist across the HR and Customer/Account Management functions. I have experience in writing HR strategy, salary guidelines and analysis, mentoring programs, on-boarding and induction guides, talent attraction strategy, staff satisfaction surveys, policy, process documentation, recruitment strategy, compliance, risk management and staff communications. Customer experience mapping, process creation, writing knowledge base articles, user guide videos and training programs for the Kojensi cloud platform. I am a creative problem solver. I enjoy big-picture thinking, strategy, and creating efficiencies across processes, systems, and people. I love a challenge, working with people and am passionate about creating amazing places to work, that support, encourage and develop people to achieve business outcomes.
Listed skills include Recruiting, Talent Management, Contract Recruitment, It Recruitment, and 37 others.