Writing detailed "How-To" books for complex products using every physical science.

I handled all documentation needs for the Conductor Etch division. Worked with engineering and technical personnel to research information for technical documents. Wrote manuals and documents in language that personnel with minimal technical background and English language skills could understand. Managed writers and contract writers. Planned the documentation projects. Trained new writers in style and content requirements. Wrote more than 50 Conductor Etch new product user manuals that included Site Preparation, Safety, Installation, Operation, Preventive Maintenance, and Corrective Maintenance. Wrote semiconductor process guides and process white papers. Wrote more than 500 Best Known Method documents. Helped to develop a document tracking system for all company divisions. Developed and wrote online Help for several products.

Owned and operated an independent consulting company specializing in document and presentations. Provided management consulting and documentation support to a variety of companies. Services included business systems analysis, marketing communications, technical writing, and other documentation services. Companies I worked included NetManage, QualCom, Wireless Online, Cisco Systems, and Scitex Corp.

Managed a department of 10; responsible for producing manuals on paper, CD-ROM, and the Internet. Responsible for all aspects of budgeting, reviews, and publishing forecasts. Wrote technical manuals for customer and field service use.