Marcell Minaya Email & Phone Number

New York, Ny, Us

New York, New York

• Served as first point of contact for customers interested in DLT Entertainment programming • Maintained weekly reports for the president, CFO and accounting controller on the weekly accumulative sales of Three’s Company DVDs• Responsible for processing and shipping Three’s Company online DVD orders• Commended by manager for exceptional customer service delivery by calmly and efficiently handling customer demands• Fielded – routed telephone calls, greeted visitors, and responded to customer inquiries via e-mail and telephone

• Provided entertainment coverage of areas (e.g., breaking news, box office reports, television, , music, film and celebrity news) as a reporter for an online medium with an audience reach of over 10.7 million unique users (Google Analytics)• Produced 3 articles per hour with an extensive library of work of over 1,000 articles published for the UK's largest independent entertainment website• Fulfilled various editorial functions that included research/fact–checking and headline writing• Earned commendations as reporter and given extra responsibility to solely cover the weekly U.S. box office report

New York, Ny

• Welcomed high-profile guests, e.g. notable sports figures, professional athletes and celebrities • Collaborated with teammates to maximize each guest’s experience by maintaining balance and communication in a fast-paced, high volume, tri-level sports entertainment complex • Successfully trained an excess of 75 hosts, preparing them for different situations, demonstrating command of flow, and motivating them to find individual style • Created and maintained accurate training files of new employees • Accounted for up-to-date department inventory and weekly schedule

• Pitched and reviewed new film and music releases to be included in print and online for a quarterly internationally circulated publication covering independent film, music, art and DIY culture

New York, New York

• Promoted from intern to a freelance position at Black Beat and Right On! magazines• Researched and created editorial content for the entertainment column Rewind/Scoop, a two-page spread that covered news in music, film and philanthropic endeavors by African American and Hispanic artists• Updated magazine blog with breaking music news-briefs, composed article introductions and sidebars

• Created editorial content for the Buzzworthy section – The Entertainment Report • Responsible for researching and writing news briefs focusing on television, film and music