Marcello Burgio

Marcello Burgio Email and Phone Number

Senior Vice President Client Management @ O'Neil Digital Solutions
Orlando, FL, US
Marcello Burgio's Location
Greater Orlando, United States
About Marcello Burgio

A proven executive leader with over 38 years of IT experience, his career has been dedicated to driving global technology capabilities for companies and clients to provide them a competitive advantage.Demonstrated success working for multi-national firms and start-ups, spending 20 years managing two different Fortune 100 firms and 10+ years providing consulting services to Fortune 1000 firms. Successfully providing strategic vision for and delivering large-scale, multi-site and cloud infrastructures.Extensive IT experience comprised of executive management, service management, systems design and integration, data center management, security, and compliance management.A demonstrated ability to motivate and drive people to achieve levels of excellence, he brings a practical perspective to technology and an ability to successfully link business objectives with IT. Experience in managing transformations and an excellent understanding of process frameworks, models and controls coupled with a broad technology background has produced a proven and extensive track record of delivering on IT initiatives.Specialties: CxO Advisory, Technology Consulting, Cloud and Infrastructure, Global Delivery, AI & Automation, Offshoring, Service Management, Desktop Support, Help Desk Support, Vendor Management, Compliance and Data Privacy, IT Policy, Working with People

Marcello Burgio's Current Company Details
O'Neil Digital Solutions

O'Neil Digital Solutions

View
Senior Vice President Client Management
Orlando, FL, US
Website:
oneildata.com
Employees:
16
Marcello Burgio Work Experience Details
  • O'Neil Digital Solutions
    Senior Vice President Client Management
    O'Neil Digital Solutions
    Orlando, Fl, Us
  • O'Neil Digital Solutions
    Senior Vice President Client Management
    O'Neil Digital Solutions Mar 2024 - Present
    Orlando, Florida, United States
    O’Neil Digital Solutions (O’Neil) is a leader in data driven, customer communications management solutions. Forward thinking, resourceful, and nimble, the company is renowned for their ONEsuite© software platform, an industry-leading solution that helps clients execute extensive mass-communications projects in every delivery channel.As Senior Vice President of Client Management, I am leading the client services department to drive to new heights of client engagement and satisfaction. This role defines and executes the strategic direction of pre-sales and post-sales support, ensuring unparalleled customer service, and fostering long-term client relationships.
  • Cognizant
    Vice President And Head Of North America Infrastructure
    Cognizant Jan 2021 - Jun 2023
  • Cognizant Technology Solutions
    Head Of Global Platform Services
    Cognizant Technology Solutions Mar 2015 - Jan 2021
    Responsible for North American infrastructure service delivery for the Products and Resources group. Responsibilities include P&L as well as customer satisfaction.
  • Velocity Technology Solutions
    Vice President Global It Infrastructure
    Velocity Technology Solutions Jun 2013 - Dec 2014
    Responsible for Velocity’s global IT infrastructure environment which provides fully managed application services for enterprise software hosted on a virtual private cloud. Responsibilities include global data centers, data and network operations, servers, enterprise storage and production services and processes.
  • Cognizant Technology Solutions
    Assistant Vice President And Global Head Of Infrastructure Consulting And Professional Services
    Cognizant Technology Solutions Jul 2011 - Jun 2013
    Hartford, Connecticut Area
  • Cognizant
    Global Head Of Consulting And Professional Services
    Cognizant Apr 2008 - Jul 2011
    Global head of the Infrastructure Consulting and Professional Services practice.
  • Tata Consultancy Services
    Director North American Infrastructure Architecture
    Tata Consultancy Services Mar 2007 - Mar 2008
    Responsible for initiating and growing the infrastructure architecture group for the Global Consulting Practice.
  • Asurity Solutions
    Vice President
    Asurity Solutions Sep 2004 - Mar 2007
    Responsible for IT Service Delivery associated with protecting business essential information such as credit cards and non-public private information.
  • The Hartford
    Vice President
    The Hartford 1998 - 2004
    Responsible for mainframe support, enterprise storage, data and network operations, disaster recovery services, and production scheduling services related to the information infrastructure of the organization. Supported 28,000 users dispersed through 6 major locations and 200 remote locations. Managed a staff of 180 and $61MM budget.
  • United Technologies Corporation
    It Manager
    United Technologies Corporation 1985 - 1998
    Responsible for managing the Hamilton Standard Data Center, which involved information systems security, help desk, change management, and crisis management. Operated 150 servers supporting 4,000 desktops.

Marcello Burgio Education Details

Frequently Asked Questions about Marcello Burgio

What company does Marcello Burgio work for?

Marcello Burgio works for O'neil Digital Solutions

What is Marcello Burgio's role at the current company?

Marcello Burgio's current role is Senior Vice President Client Management.

What schools did Marcello Burgio attend?

Marcello Burgio attended University Of Hartford, University Of Hartford.

Who are Marcello Burgio's colleagues?

Marcello Burgio's colleagues are Ali Esmaeli, Roland Ferranco, Carolina Ruiz, Anne Harrison, Ian Lee, Jordan Granado, Leonel Hernandez.

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