Dashboard and main KPIs creation & implementationVISIBILITY - MARKETSHARE - WIN RATE related to Image Diagnostic in brazilian territoryMarket analysis including installed base and pent-up demand on a granular (territory) basis - Analysis performed for Magnetic Resonance, Computer Tomography and Vascular Surgery, including managed data from CNES, ANS, IBGE and COCIR

Projeto temporário de reestruturação de canal indireto de vendas em multinacional da área de Healthcare. Dentre os achievements destacam-se a transformação do canal em multi modalidade, aumento de homogeneidade, participação do resultado global aumentando de 46% para 73%.Redução de players de 119 para 42, com aumento de receita.

Operations Senior Manager - Technical Services, CS and LogisticsRegulatory manager for medical equipmentImplementation of operational procedures, warehouse management and logistics

Implementation of Technical Services Departament/Costumer Care Departament;Creation and growth of ASC´s (Authorized Service Centers) network all over Brazil;Implementation of Telecontrol (Service Center Management System over Internet);Parts usage forecast and failures statistic data created; After Sales Manager; Creation and growth of Authorized Service Centers Network; Creation and maintenance of spare parts forecast; Technical manuals translation and tropicalization to Brazilian standards; Creation and implementation of operational procedures;Main Achievements: Creation of after sales and services departments for Milwaukee in Brazil. Growth from 22 to 206 Authorized Service Centers in only 10 months, development of a formal contract and SLA´s, technical documents translation and adequation to Brazilian standards.. Management and presentation of KPI´s to the Executive Board. Spare parts forecast management, up to 12k SKU’s orders monthly. Training for inside and outside crews and increase of 35% of parts revenues.Technical documentation creation, translation of SPL’s and exploded views, operational procedures creation and implementation, spare parts inventory and slow movers reduction.Turn time was reduced in 60%, and tools cannibalization were reduced in 80% after forecast running.

Latin America Service managerApplication Enginner and SalesMedical devices training and supportProducts development Main Achievements: Expansion of service network from 4 to 36 sites in Brazil and Latin America. Readiness levels reduced from 72 to 24 hours. Establishment and implementation of performance indicators in the sector, reducing levels of DOA and increasing overall efficiencyEstablishment of maintenance contracts, an increase of 18% in sales of the sector. Increase the capacity of training and follow-up installation, reducing by 15% installation failures. Training knowledge multiplier teams in the U.S., Mexico, Australia and Latin America

 Industrial Manager; Production units and main facilities manager;Main Achievements: Establishment of industrial park with the installation of 23 large machines; Reformulation of the production lines, with subsequent increase of 8% in productivity. Establishment and implementation of performance indicators and control