• Responsible for managing and maintaining cloud infrastructure in Azure for more than 400 servers.• Ensuring the availability and reliability of cloud-based systems and services accross 26 or more clients with dozens of environments.• Implementing security measures to protect cloud data and applications daily when a new threat is identified.• Managing user access and permissions within the Azure and Oracle Cloud environment for more than 30 users across all clients.• Troubleshooting and resolving issues related to cloud services like networking, load balancing, security patches, app gateways, log analytics, vulnerabilities and backups.• Participating in Disaster Recovery and Business Continuity Planning resulting in a huge value for the clients• Collaborates with DevOps teams to deploy and scale applications in the cloud for new clients• Creating and maintaining documentation for each new cloud configuration and processes we create or resolve in conjunction with the architecture team

• Cloud systems and environments administration to ensure availability, reliability, security and integrity, such as Office365, Teams migration, Exchange, Security and Compliance, Sharepoint/Onedrive, Intune• Collaborate with the cloud architect and project teams to implement, deploy and maintain high-end cloud solutions as Azure and Oracle Cloud Infrastructure;• Work closely with the DevOps team to deploy and use monitoring and alerting mechanisms to make systems behavior visible;• Work closely with the security and network team to implement industry best security practices with PFsense, Nagios, Quest VRanger, Fortigate and VCenter 6.7• Supervise systems to ensure daily operations are carried out correctly (certificates, FTP, AD, DNS)• Provide assistance to the technical support team to solve problems of greater complexity• Provide project teams with the appropriate assistance in terms of Cloud expertise when implementing solutions• Deployment of Azure AD Privileged Identity Management (PIM)• Managing Multi-Factory Authentication• Managing Confluence and JIRA

• Manage and activate Skype for Business 2015 for users and meeting rooms accounts using the powershell script• Incident investigation using report link, • Upgrade devices as Polycom VVX and TRIO 8800, also as hibrid solution with ZOOM• Response group management.• Ticket control via Assyst and call tracking with users• Managing the Exchange Admin Center Console, Unified Messaging, and Voicemail

• Account management via Office 365 for Active Directory and Exchange• Hyper-V virtual servers and physical Mac server management as well as iPads and iPhones support• UNIFI Ubiquiti Access points management• Ticket control via ConnectWise

• Implementing, maintaining and optimizing large and complex on-premises Windows servers solutions, network infrastructure, working close with business and sales departments• Capacity planning, disaster recovery, performance tuning and testing, logical and physical architecture design• Migrating from PBX to a strong VOIP Collaboration systems with Skype for Business• Ensuring that information security controls are in place, software updates and required security patches• Produce and revise system documentation

• Responsible for user client setup, asset monitoring, software deployments, file server• Supporting MS Office applications, Windows applications, and other software as needed;• Participating in customer acquisition, budget, equipment and software requirements• Performing corrective, preventive, and scalable maintenance of computer hardware