Supporting the introduction of the e-Commerce platform and managing the continuous improvement process.

In the Sales Department (Ho.Re.Ca.), reorganization of the applications landscape, by defining the new structure and managing the projects delivering the new sales force automation platform and the promotional platform.

In the Sales Department (Ho.Re.ca), reorganization of the sales structure, supporting the definition of the new way of working and delivering the training to the salesforce.

Demand management of the IT needs of the commercial department: marketing and sales.

Project Manager of initiatives with technological innovation and impacts on organization, including processes design and improvement, systems replatforming and services implementations. Manage the project through all stages of project lifecycle, from initiation to closure and review. Ensure the achievement of the project according to the requirements of time, cost and quality.Main projects for a leading telecommunication operator:Project manager within a multi-years… Show more Project Manager of initiatives with technological innovation and impacts on organization, including processes design and improvement, systems replatforming and services implementations. Manage the project through all stages of project lifecycle, from initiation to closure and review. Ensure the achievement of the project according to the requirements of time, cost and quality.Main projects for a leading telecommunication operator:Project manager within a multi-years transformation program of the IT applications, in the field of converged services (fixed, mobile and VAS): - replatforming of the Customer Care front end (Siebel) - definition and implementation of new CRM features: change offer, management settle and remouval (Siebel)Demand management and project manager for configuration and low complexity projects for new business products launch. I was responsible as representative of the IT Department for the design and the release of the projects. After the IT reorganization merging the account and the project management areas in one team I redesigned the process in the IT Department, I defined tools and collaborations rules enabling, both clear and agile management of the suppliers and smart collaboration with the business functions. Show less

Analyst in the “New TV and and Media Observer” in order to develop the graduation thesis work.

Logistic Quality Specialist: improvement and monitoring of the european logistic quality plan.