Marcello Cunha Email & Phone Number

COO / BUSINESS UNIT DIRECTORExperience in the Operations area, with in-depth knowledge and a proven track record of achievements in the Services, Healthcare and Manufacturing areas developed at leading organizations such as Grupo Fleury, Grupo Gerdau and Ford Motor Company.At Grupo Fleury, was responsible for 9,000 employees, 7 technical areas, 28 hospitals, 200 patient services centers, located in 6 states and DF, performing 3,500 types of exams in 37 diagnostic areas, totaling more than 50 million exams per year, servicing more than 600 thousand clients per month.• In-depth knowledge of Services and Manufacturing Operations, Operational Strategies, Balanced Scorecard, Management Excellence Model, Budget, Mergers and Acquisitions, and launching of new products; with the objective of delivering the value proposal for each of the brands, combining the best efforts to promote intimacy with the customer, technical excellence and to achieve operational efficiency in a dynamic and creative environment.• Experience in managing teams and in interpersonal relations, working with a participative posture. Solid experience in people development, with responsibility over career planning, training and motivation.• Strategic vision to implement systems or pioneer initiatives, with strong process planning and design capabilities.• Negotiation skills acquired through leadership functions, projects executed with Ford’s Plant Commission (Union), as CIPA President (Ford), and at Stanford University (Executive Education: Influence and Negotiation Strategies Program).• In-depth international experience acquired as member of the team that launched Ford Fiesta, KA and Courier (Ford England, Germany and Spain), implementing Quality Systems (Ford Argentina), working in Controllership (Ford USA), visiting Clinical Chemistry and Radiology congresses (USA - Grupo Fleury), and studying (MBA at Carnegie Mellon University and Executive Education at Stanford University, USA).

Listed skills include Services and Operations.