Raised $3,498,146 across 72 different fundraising campaigns for various charity organisations. Initially hired as a telephone fundraiser before encompassing script writing, campaign development and client liaison.

Utilised dynamic pitching styles and approaches to sell productssuitable for enquiring clients and exceeded KPI’s.Provided exceptional customer service with a positive attitude and outstanding communications skills in a high-pressure sales environment.

• Navigated through multiple systems whilst maintaining customer engagement on the phone• Answered incoming calls and handled contractual obligations with consumers• Confidently handled technology faults, complaints and trouble-shooting issues