Marcelo Alassal

Marcelo Alassal Email and Phone Number

VIP Quality Assurance Team Lead - LATAM Africa Asia. @ Growe
Brazil
Marcelo Alassal's Location
Brazil, Brazil
About Marcelo Alassal

VIP Quality Assurance & Training, VIP Account Manager: customer service, quality assurance, retention, account management, training and more. Official Cambridge Supervisor and Speaking Examiner Specialist: Pre A1, A1, A2 Flyers, A2 Key, B1 e B2.Pedagogical and Commercial Coordinator Recruiting and Training: administrative/commercial/pedagogical. Teacher Training and Qualification. Substitute teacher - High School and Elementary School. ETS Test Center Administrator TOEFL iBT/ITP TOEIC.Rater and evaluation of results regarding queries and keywords for Appen, Lionbridge and Baidu. Domestic research and results. Translations: Documents, movies, series and others. Machine Language Development: Brazilian Portuguese for software and apps. Education: Graduated in the USA - Mathematics and Computer Science. English as a second language since 1997.Experience: Commercial/Administrative/School Supervision, Recruiting and Training, Teaching, Translations, and others.Business expansion and retention. Available to travel/move.

Marcelo Alassal's Current Company Details
Growe

Growe

View
VIP Quality Assurance Team Lead - LATAM Africa Asia.
Brazil
Website:
growe.com
Employees:
490
Marcelo Alassal Work Experience Details
  • Growe
    Vip Quality Assurance Team Lead - Latam Africa Asia.
    Growe
    Brazil
  • Growe
    Vip Quality Assurance Team Lead - Br Latam Africa
    Growe Oct 2024 - Present
    Worldwide
    Monitoring, developing quality standards based on the company's foundations and market, conducting tests and identifying issues/solutions for our products or services. Focus: Clients and staff.
  • Growe
    Vip Quality Assurance Officer & Training
    Growe Jan 2024 - Aug 2024
    Worldwide
    Monitoring, developing quality standards based on the company's foundations, conducting tests and identifying issues in the production of our products or services. Focus: Clients and staff.
  • Growe
    Vip Account Manager
    Growe Jul 2023 - Dec 2023
    Worldwide
    VIP queries/guidance, accounts blocking/unblocking, account limits, deposits/withdrawals, bonuses, fraud prevention, quality control and more. Gaming and entertainment.
  • Winner Idiomas Br
    Cambridge - Supervisor And Speaking Examiner: Pre A1, A1, A2 Flyers, A2 Key, B1 E B2.
    Winner Idiomas Br Oct 2022 - Jan 2024
    Brasil
    Official Supervisor and Speaking Examiner: Pre A1, A1, A2 Flyers, A2 Key, B1 e B2. In charge of official tests, test delivery, candidates evaluation and handling official materials/score nationwide.
  • Pmi
    Vip Manager
    Pmi Jul 2023 - Aug 2023
    Worldwide
    VIP queries/guidance, accounts blocking/unblocking, account limits, deposits/withdrawals, bonuses, fraud prevention, quality control and more. Gaming and entertainment. GR8 and Growe Technologies.
  • Customerumbrella
    Vip Manager – Company (Confidential)
    Customerumbrella Oct 2022 - Jul 2023
    Worldwide
    VIP queries/guidance, accounts blocking/unblocking, account limits, deposits/withdrawals, bonuses, fraud prevention, quality control and more.
  • Customer Umbrella
    Customer Service Specialist - Company Confidential
    Customer Umbrella Jul 2022 - Oct 2022
    Worldwide
    Customer queries/guidance, accounts opening/closing, customer verification, deposits/withdrawals, fraud prevention, quality control and more.Customer Umbrella: the best international company to work for in the world!
  • Lionbridge, Youtube, Google, Baidu, Appen And Etc.
    Web Annotator - Closed Caption Tranaslator - Machine Language Software And Apps.
    Lionbridge, Youtube, Google, Baidu, Appen And Etc. Mar 2014 - Jul 2023
    Goiânia Area, Brazil
    Rater: Evaluation of results for search engines keywords and queries - YouTube, Google, Appen, Liongridge, and Baidu. Domestic research and results. Translation of closed captions for movies, series, educational videos, and others. Machine Language Development: Brazilian Portuguese for software and apps.
  • Cna Idiomas - Official
    Cambridge Speaking Examiner Specialist: Pre A1, A1, A2 Flyers, A2 Key, B1 E B2.
    Cna Idiomas - Official Jan 2021 - Dec 2022
    Brazil
    Speaking Examiner Specialist: Pre A1, A1, A2 Flyers, A2 Key, B1 e B2.
  • Cna Idiomas | Oficial
    Pedagogical Coordinator
    Cna Idiomas | Oficial Aug 2019 - Aug 2021
    Goiânia - Cna Novo Horizonte
    Pedagogical Coordinator: hiring, training, classes, parentes and students meetings, retention, activities development and more.
  • Alfa Educação
    Pedagogical Coordinator And New Business Ventures.
    Alfa Educação Mar 2022 - Jun 2022
    Goiânia, Goiás, Brasil
    Pedagogical Coordinator and New Business Ventures. New partnerships and expansion.
  • Cna
    Commercial And Pedagogical Supervisor - English Teacher
    Cna Feb 2008 - Feb 2018
    Goiânia Area, Brazil
    Commercial Supervisor: Responsible for achieving new partnerships and school growth reaching the goals established by the board. Hiring, training, and motivation of the subordinates regarding the commercial rules by the school. Customer and Partners retention. Pedagogical Supervisor: parents meetings, students, and teachers. Teachers training and qualification. English Teacher: School, Courses, and Multinational Companies - beginners and advanced levels. Test Center Administrator… Show more Commercial Supervisor: Responsible for achieving new partnerships and school growth reaching the goals established by the board. Hiring, training, and motivation of the subordinates regarding the commercial rules by the school. Customer and Partners retention. Pedagogical Supervisor: parents meetings, students, and teachers. Teachers training and qualification. English Teacher: School, Courses, and Multinational Companies - beginners and advanced levels. Test Center Administrator for ETS: Toefl iBT and Toeic administrator. Show less

Marcelo Alassal Education Details

Frequently Asked Questions about Marcelo Alassal

What company does Marcelo Alassal work for?

Marcelo Alassal works for Growe

What is Marcelo Alassal's role at the current company?

Marcelo Alassal's current role is VIP Quality Assurance Team Lead - LATAM Africa Asia..

What schools did Marcelo Alassal attend?

Marcelo Alassal attended Suny New Paltz, Dutchess Community College.

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