Marcelo Aguiar Email & Phone Number

• Managed end-to-end project delivery for Visa, Mastercard, and American Express payment solutions, analyzing Visa technical manuals to implement systemic updates for credit, debit, tokenization, and security enhancements.
• Acted as a liaison between Visa support staff and internal teams, translating client requirements into actionable technical updates.
• Conducted member meetings and conference calls to discuss project status, requirements, and system enhancements, aligning client needs.Key Achievements:
• Reduced incident response time by 40% through the development of a KPI-driven project management culture.
• Enhanced client satisfaction by consistently delivering projects on time and within budget.

• Spearheaded the requirements analysis and implementation of a digital credit card secure tokenization solution, enhancing security for online and in-app payments.
• Collaborated closely with Visa and other stakeholders to ensure adherence to industry standards for payment processing and security.Key Achievements:
• Successfully launched a secure tokenization solution for digital credit cards, improving transaction security and client trust.

• Developed and deployed software applications using the.NET framework for various banking solutions, including sales reversal and installment payment platforms.

• Led the IT Project Management team on CRM platform at Santander Bank during the phases of specification and software development, I was also responsible for communication with product owners and business partners.
• Coordinated the Campaign Management project and the front of Business Intelligence reports.

Coordinated systems development projects in the financial area at the ABN Amro Asset Management Group. I was also responsible for relationship with product owner for understanding the needs and designing the detailed functional and technical solution for a multiplatform system.

Developed the Customer Relationship platform used in Santander branches by managers, where I took lead role to deliver the assigned project, while being extensively involved in hands-on activities included design, documentation, development and testing, in a multiplatform system.

Senior Consultant of the Unisys software division.

São Paulo Area, Brazil

System Analyst developing solutions for banking products and applications for the mainframe platform involving leasing as a banking product.

São Paulo Area, Brazil

Developer and system analyst supporting the company trading system.

Diploma Of Education, Computer Software Engineering

Software Engineering Bootcamp

Master Of Business Administration (Mba), Information Systems Management

Posgraduate, Internet Management

Bsc, Information Technology