Marcelo Castilho Email and Phone Number

- Understand the business needs and proposing solutions and improvements for the company's processes. Combining performance and costs.- Transformation of data extracted from different databases into strategic information for the business- Project Management;- Responsible for the Data Lake squad for HR applications- Part of the RPA process squad in HR applications- Coordination of the technical support team in restricted area and point control devices;- Dashboard development;- Participation in application integrations- Management of access control devices;- Management of point control devices;- Assistance in company procedures

- Understand the business needs and proposing solutions and improvements for the company's processes. Combining performance and costs.- Transformation of data extracted from different databases into strategic information for the business- Project Management;- Coordination of the technical support team in restricted area and point control devices;- Dashboard development;- Participation in application integrations- Management of access control devices;- Management of point control devices;- Assistance in company procedures

- Project Support;- Management of access control devices;- Management of point control devices;- Assistance in company procedures

Writing professional documents;Involvement in professional meetings;Foreign customer service in English TIM ;Perform operations on the customer mobile line;Opening of technical calls,

Writing professional documents;Involvement in professional meetings;Support Tim's costumers;Perform operations on the customers mobile line;Opening of technical calls,Sales of cellular plans for customers;Elaboration of sales report.

Writing professional documents;Involvement in professional meetings;Support Tim's costumers;Perform operations on the customers mobile line;Opening of technical calls,