• Responsible for identifying customer needs and recommend the best solutions for their business.• Always achieved and exceeded sales quotas• Average 30-45 follow up outbound calls per day• Average 45-60 total call per day• Average 100-120 emails replied every day.• Consistently leading the team with one of the highest performance overall• 143% yearly average over achievement . • Participated in many product trainings provided by Dell in order to have a better understanding about the products and solutions available to offer.• Worked with escalations and was always able to provide the best customer experience by offering the best service and right solution.• Built strong relationship with customers• Managed to keep track of time and make the best use out of it. • Helped other team workers with work related issues and tips on how to succeed.

• Helped increase IT purchases from 100K to over 1 million dollars per month in a period of 1 year, by finding the best sources and uncovering the best opportunities.• Attended technology conference’s and trade shows in Brazil, Hong Kong and China. • Established partnership programs with manufacturers such as Asus, Cisco/Linksys, D-link, HP, Intel, Startech, Xerox, Logitech,Targus, Microsoft and established new vendor accounts with distributors such as Tech data, Ingram Micro, D and H, Synnex, Supercom and other• Consistently exceeded targets• Left the company to join Dell Canada

• Responsible for direct sales of computer supplies to technology wholesale companies in all Central/South America and the USA• Exceeded monthly sales quotas, resulting in an increase of 40% in 1 year• Contacted and visited clients and leader manufacturers of computer, printer and electronics in all the USA, Central and South America• Identified sales prospects to increase the customer base through telemarketing• Participated and organized events in the USA, Brazil, Panama, Ecuador, Costa Rica and Venezuela related to the electronic, computer and business verticals to update international wholesalers on new products, expand knowledge of the industry and increase company sales revenue

• Grew customer base to 85% in 4 years• Grew monthly revenues 75% over a period of 4 years• Recognized as leading sales person when successfully presented and sold computer supplies, and developed sales campaigns to increase sales by 12% month over month • Conducted cold calls to major accounts in South of Brazil while leaded a team of three telemarketer members• Completed weekly sales reports and updated all pipeline information

• Promoted and sold a variety of commercial forms and documents.• Identified sales prospects to increase customer base• Responsible for direct sales to accounts in the South of Brazil resulting in acquiring 15 new accounts on average, per month• Participated in major sales conventions in Porto Alegre - Brazil.• Attended several sales technique seminars.