Marcelo Ferraz Email & Phone Number

Cuiabá, Mt, Br

Cuiabá, Mt, Br

Cuiabá, Mato Grosso, Brasil

New Core Network Spine-Leaf SDN TopologyI participated in the implementation of a new core network Spine-Leaf topology using SDN (Software-Defined Networking). This project involved creating a more scalable and efficient network architecture to enhance the performance and flexibility of the corporate network. I contributed to the planning and configuration of Spine and Leaf switches, ensuring proper integration with existing systems and optimizing data traffic.Fiber Transition of the LAN Backbone at the Political Administrative CenterI led the transition of the fiber optic backbone of the LAN at the Political Administrative Center, moving the infrastructure from aerial to underground. This project was crucial for increasing network security and integrity, minimizing the risk of physical damage, and improving the aesthetic of the environment. I coordinated installation, testing, and validation activities, ensuring the migration was completed successfully and without significant service interruptions.INFOVIA Expansion and Modernization ProjectI worked on the INFOVIA expansion and modernization project, focusing on increasing capacity and updating network technologies. This project involved assessing current and future network infrastructure needs, implementing new technological solutions, and integrating with existing systems. I contributed to defining technical requirements, executing updates, and ensuring the expansion met established performance and reliability standards.

Cuiabá Area, Brazil

State Public ServantDepartment: ICT Services Management Unit / Corporate Network Management

Cuiabá E Região, Brasil

Franchise in the sports and entertainment sector focused on Airsoft, featuring a clothing, equipment, and accessories store, as well as a shooting range and CQB.

Cuiabá Area, Brazil

Worked as a Commercial Analyst, responsible for monitoring Service Orders in the states of AC, MT, and MS within the corporate segment, coordinating with various technical and commercial areas to expedite their handling in order to meet client expectations. Worked as a Project Manager for clients in the Corporate portfolio of Mato Grosso.

Cuiabá Area, Brazil

Professor of the Computer Organization course in the Bachelor's Degree in Computer Networks program

Cuiabá Area, Brazil

Provided administrative services, financial control, and supervision of the production area for the companies Indústria e Mineração MF, Mineradora Bravo Cavalo, and Vantage Brasil Mineração.I created control spreadsheets, automating various services, in addition to facilitating access and improving the quality of information for submission to Canadian shareholders.I managed accounts payable, purchases, current accounts, and received capital from Canada, including payroll, hiring personnel, and production control

Campo Grande, Mato Grosso Do Sul, Brasil

Worked as a commercial manager responsible for the ADM7 dealership, managing a team of 28 salespeople, with responsibility for approximately 30% of the SME portfolio's revenue.Developed training programs and provided direct supervision of salespeople, exceeding all company-defined goals.Assessed and managed the achievement of sales and post-sales service goals based on the Excellence Standard set by Vivo.Planned courses and campaigns, providing direct support to clients, creating action plans for the retention and acquisition of new clients and partners.

Campo Grande, Mato Grosso Do Sul, Brasil

Worked in sales support, providing assistance to corporate and government clients via telephone support through the DDG 0800 system.Provided support to external consultant teams at the branch, as well as consultants from other Brasil Telecom branches in the states of RJ, SP, RO, AC, MT, GO, TO, DF, PR, SC, and RS.Acted as a liaison between the entire consultant team and the engineering team (networks) in the areas of Implementation, Projects, Operations and Maintenance, Legal, and others.Managed pending issues and analyzed solutions for financial, technical, and commercial problems in the corporate client portfolio, providing support to the external commercial consultant.Participated in the task force for planning actions to reduce pending issues, achieving acceptable levels as defined by Anatel within about a month.

Cuiabá, Mato Grosso, Brasil

Worked in the Information Technology Resources Coordination of the State Department of Finance of Mato Grosso.Served as a teleprocessing operator, providing hardware and software technical support, operating microcomputers and Novell network, as well as installing and configuring Windows NT Workstation.Led the Help Desk department, managing a team of 8 technicians responsible for end-user support, and participated in developing projects for the restructuring of the department's functions and directives.Established a task force to reduce pending service orders, successfully decreasing approximately 200 service orders per day to zero, and developed a working methodology to maintain these levels at zero.Worked in the network team, responsible for managing SEFAZ's computer park, testing and implementing the Metaframe server, and the Advanced Help Desk from Computer Associates.Participated in the project for new structured cabling for the tax complexes, as well as the cabling project for the Fiscal Post of Correntes.

2001, Specialization In Strategic Management Of Computer Networks

2008, Law

1999, Specialization In Object-Oriented Analysis And Programming

1997, Technology In Data Processing