Marcelo Lima Email & Phone Number

Pará, Brasil

-Propose evolutions in Architecture that add value to the business.-Coordinate and maintain Architecture models in the business, systems, infrastructure and telecommunications layers.-Anticipate the impacts of IT changes on the business and vice versa.-Align the Information Technology Architecture with the IT strategy-Orient the other IT areas on how to best use the technological components.-Monitor IT initiatives/projects in order to identify possible non-adequacies in the implementation of the IT strategy.-Organize and lead the Architecture process, defining standards and models in the layers of business processes, systems, data, Infrastructure, Telecommunications and Security for the company.-Promote the integration, sharing, integrity and optimization of the IT Architecture.-Promote the alignment of the IT Future Vision with the process automation requirements, through the analysis of these processes, at a high level.-Manage the delivery of end-to-end application services, governed by service levels, across activities.-Program, monitor and approve services contracted from third parties;-Audit services and information provided by third parties.-Monitor service levels contracted to meet end user needs;-Evaluate solutions and strategies proposed by third parties to correct problems or provide operational improvement.-Prepare RFP (Request for proposal), negotiate and manage IT vendor contracts.-Lead initiatives aimed at improving availability and response time.-Ensure the identification of failure points in applications and guide their solution, ensuring availability and performance.-Ensure that all changes adhere to change management principles.- Implement processes to manage day-to-day application service delivery.-Consolidate and validate policies, norms and standards related to systems in production.Among others.

Amazonas

Daily tasks:Support\Deployment of: Lan Network Infra (Cisco), Routers (Cisco), Optical Fiber, Radio Links, Wireless Network (Cisco and Ubiquiti)), Wan Network Infra (Satellite Links, VPNs, Modems ), Telecommunications (E1 Links, CallManager, VHF Radio communication, Satellite Telephony), Windows Server 2003/2008/2012/2016 (AD, DNS, DHCP, WSUS, GPO), ESXi Clusters (HA, DSR, V-MOTION, V-CENTER), Linux Centos (RPA, OTRS, Bank, Chatbot), Office 365, Senior Ronda people management software, Symantec EndPoint, Helpdesk (Software, Hardware, Telephony and Internet), Analyze and treat security vulnerabilities present in network and in the Company's systems, manage and improve the Company's Backup policy through the CA ARCServer Backup solution, Develop, analyze and manage contracts, weekly\monthly critical analysis reports, to measure and control the expenses of the Sector\Company, such as expenses with printing, telephony, telecommunications, contracting services, OPEX, CAPEX and etc. Research, test and implement technologies that bring good cost-benefit to the Company. Manage small, medium and large projects focused on IT. Develop, improve and implement Corporate Policies, procedures, work instructions and process flowcharts;Projects:Implementation of Datacenter in new website.Implementation of NOC for monitoring IT assets.Implementation of the wifi network in Vila do Pitinga serving Mineração's operational and leisure areasImplementation of the Mineração Taboca explosive storage monitoring project.Implementation of a Paloalto Firewall at Mineração Taboca units.Implementation of Cisco Call manager Mineração Taboca telephony solution.Standardization/installation of Cisco switches at Mineração Taboca.Linux Proxy server implementation (Cacheweb).Digital certificate implementation.Implementation of CCTV for monitoring Dam, production and other areas.

São Paulo

Daily tasks:- Support\Icloud environment deployment (Amazon);- Support\Windows and Linux Deployment;- Support\LDAP service deployment – Linux;- Administration of corporate email (Google Workspace);- Support\Deployment of corporate antivirus (Tren Micro);- Support\Implementation of Mikrotik routers;- Support\Implementation of Linux ticket opening software (GLPI).- Support\Deployment of the telephony service.

Energia Sustentável Do Brasil

- Coordinator of the Infrastructure and Service Desk area, responsible for guiding analysts in project execution and professional development.- Responsible for the VMWARE environment (Vcenter, Vsphere, VMotion, VMFS, Fiber Channel and Storage.- Responsible for project implementations in Windows, Linux, Storage, SAN, VMware, Backup, LAN, WAN and Telephony environments.- Implementation of solutions for mobility and home office.- Control and management of assets (IT and Telecom).- Management of third party contracts.- Project management by managing time, cost, schedule and other activities.- Implementation, administration and maintenance on Red Hat Linux servers.- Wireless solution administration.- Administration of the corporate email service (Office365).- Telephone service administration.- Administration of services: AD, DNS, DHCP.Projects carried out- Upgraded VMware virtualization solution adding more host, storage and switch with fiber.- Implementation and administration of backup solution with BackupExec.- Creating automated meeting room scheduling.- Installation and configuration of software for monitoring:- Applications: AD, IIS, SQL, DHCP, Bind, Citrix Xenapp, DB2, Exchange, Novel, Postfix and etc.- Host: Server, Router, Switch, Printer, Wireless Router and Clients, interface (errors and traffic) and so on. Link: Status UP, DOWN, Latency and bandwidth usage.- Device Tracker: List by User, IP, MAC and Host, informing switch/port connected to the network.- User/Device Control: Notifies you when connected to the network or monitors uptime.- Traffic Analysis: Bandwidth control by user, application, protocol or IP.- Bandwidth Analysis: Traffic flow, intelligent alert of network topology, bandwidth per application and so on.- Update Control: Microsoft, Adobe, QuickTime, Java, Winzip, Mozilla, Google and etc.- Network Map: Logical Network Mapping

Manaus E Região, Brasil

Daily tasks: - Implementation, administration and configuration of: Cisco Switch, Cisco Wireless Network, Siemens Analog Telephony, CentOS Linux Server, Windows Servers, McAfee Security and Encryption software and backup with Arcserver. Projects carried out: - Transfer of the datacenter (Servers, Switch Core, Telephony and cabling redirection) to a new building. - Deployment of Windows installation system via network. - Cisco switches IOS update. - Cisco switch security configuration. - Transfer of bench servers to a 44” rack with KVM. - Installation of Linux proxy server. - Installation of internet access control with OpenSource tool. - Installation of ASA Firewall server. - Configuration and administration of host, link and application monitoring.

Manaus, Amazonas - Brazil

Daily tasks:- Lead a team with 21 professionals at the central and 74 external sites.- Analysis and acquisition of service, software and hardware to justify purchase through bidding.- Manages and leads a team to implement acquisitions.- Control the project stages until completion and delivery.- Experience in keeping up to 2,800 thousand computers operational in 77 remote sites.- Experience in maintaining 62 branches in operation in the interior of the State with service stations.- Experience in keeping about 600 Printers in operation (Including capital and interior).- Experience in CCTV system administration on several sites (11).- Experience in keeping 5 service stations operational in the capital.- Responsible for the infrastructure and support of the Operation (Critical Energy Distribution Control Sector of the State)- Responsible for infrastructure and support of 3 Hydroelectric Power Plants.Featured projects:- Print outsourcing with 415 printers on 77 sites and 2 million copies/month.- Implementation of: 800 computers for various sectors in the company, added to 2500 already existing. 120 1.2 kva notebooks for key users. 4 40 kVA UPSs. Implementation of 10 10 Gb Layer 3 switches to assist in communication in the central backbone. Implementation of 150 time clocks to meet labor resolution. Implementation of additional APs in the Callcenter, including phone lines, servers and technical support.- Implementation of Thin Clients in critical areas.

Manaus, Amazonas - Brazil

Daily tasks:- Support\Windows Server Deployment (AD, TS, DHCP, DNS, WINS, WSUS).- Support\Corporate Antivirus Deployment (Trendmicro).- Support\Deployment in Citrix (Metaframe/Xenserver).- Support\Deployment in 3Com core switch administration.- Support\Implementation in planning and installation of security applications (Gbuster / Trendmicro).- Support\Implementation of audit policies - SOX in the Eletrobrás group.- Experience in planning for Datacenter infrastructure migration to 10G speed.- Migration from NT Domain to Windows 2000.- Support to Callcenter systems.- Migration from Microsoft Terminal Service to Metaframe 4.0 (Citrix).

Master Of Business Administration - Mba, Organizational Leadership

Pós-Graduação Lato Sensu - Mba, Gestão Tecnologia Da Informação, Em Andamento. 85% Concluida

Gestor Em Gerencia De Redes, Infraestrutura