Marcelo M. Email & Phone Number

New York, New York, United States

• Initiating discovery process of the clients experience by thoroughly determining the motivation and objective of their visit• Providing introductory information regarding product and services• Serving as Brand Ambassador to educate clients and visitors about the history of Cartier and timeless collections and touring VIP clients throughout the iconic Cartier Mansion• Participant in the world renowned Cartier High Jewelry Event of 2017 assisting the sales Team and again in 2019 assisting the Visual Merchandise Team setting up displays and maintain the visual standards throughout the event

806 Madison Ave - New York

Provided personalized assistance to customers with the goal of positive shoppingexperience and establishing a for repeat patronage.Assessed each clients preferences, shopping habits, and budgets to determine best sales strategy for each season and saleWorked with management to develop business and marketing strategies based on client knowledge and sales data

717 Fifth Ave

Developed and managed a client roster for men’s department products. Directly managed all aspects of men’s department sales, including but not limited to inventory, working with assistants on sales, and maintaining merchandise standards.Gained knowledge of each new collection in order to style and assist clients.

611 Fifth Ave

Assessed client lifestyle and personality to make informed decisions regarding direct salesAttended designer seminars and relayed this information to customers.Client relations - kept a book of clients and contacts and informed them of new products and sales.

1000 3Rd Ave, New York, Ny 10022

Greeted, helped, and sold merchandise to potential customers.Tracked and maintained relationships with clients.Opening and closing store duties, including setting up displays and cashiers.

27 W 20Th St, New York, Ny 10011

Sold antique art décor, furniture, and objectsCleaned, maintained, and inventoried all antiques on a daily basisPlanned and executed merchandising displays throughout the store

Followed up with clients to confirm events details Planned events by establishing budgets, reviewing locations and choosing staffOversaw contracted team during events

Sao Paulo

Contributed to consistently good monthly sales figuresSuccessfully applied the principles of retails selling to meet brand standardsContributed effectively to merchandising ideas at team sale meeting

Sao Paulo

Leased and managed retail spacesDevised grand opening and all further special eventsDeveloped and implemented public relations, advertising, sales promotions and retail relations on behalf of the mall

Sao Paulo

Provided a high standard of costumer serviceMaintained brand-merchandising standardsHelped customers with enquires – provided advice, styling tips and product disputes

Bachelor'S Degree, Marketing

Bachelor'S Degree, Theater