- Responsible for leading a global team of 30+ professionals delivering B2B services to mobile robotics systems customers across North America, EMEA, and Asia/Australia.- Drove revenue growth and job profit through service projects performance, service products diversification and a proactive sales strategy.- Increased customer satisfaction by enhancing reaction times and service quality, achieved through team restructuring, focused training, and process improvements.- Leading implementation of new service support centers in Germany and the USA, expanding the company's service footprint and support capabilities.- Spearheaded the development and launch of a customer service web portal and an after-sales management system, improving client engagement and operational efficiency.- Leading the Manufacturing Department in the Netherlands, supporting bespoke robot builds and driving service improvement initiatives.

Responsible for managing AGV/AMR projects across Europe and North AmericaLeading global projects with up to 120 team members from several different nationalities and located in different countries Managing challenging high value contractual changes in successful mannerDelivering highly complex projects within schedule and budget to major customers such as Porsche AG, LEGO, Philip Morris International, among others

Responsible for managing projects of umbilical development and manufacturing for different clients and all process improvement projects of the Brazilian Umbilical Solutions Unit.

- Contractual Administration / Scope Change and Claim (P62 Project) - Risk Management (P55/P63/P58/P62 Projects)

Enterprise Risk Services AreaMain projects: Petrobras (5th world’s largest Oil Company in Market Value) BNDES (Brazil’s largest development bank) MRS (2nd Brazil’s largest Railway company)