Working at Service Department focused in Customer Support, acting in troubleshooting and diagnostic regarding to Forestry equipment, suggesting products improvements in order to delivery to the customers higher productivity and reducing operation costs.The window person for important projects being a connection link between the factories in Brazil and overseas, customers and technical team aiming critical and recurring problems.In charge of technical training and provide technical information to the marketing, sales, Customer Support Analyst team and mainly to field team: technician and instructors.

Acting on Services and Quality Assurance department for automotive air conditioning, supporting the networks of authorized warranty and troubleshooting along with the business and technical.Good knowledge of air conditioning systems, experience in air conditioning troubleshooting and technical lectures on components and problems related to air conditioning.Manage the actions to be taken to ensure adequate technical support, according to company policies, in order to ensure the quality of products sold.Create and maintain the momentum of the flow of incoming and outgoing information between the field and the factories, in order to implement corrective actions in a timely manner to support our products.Collaborate with the area in preparation of Technical Publications Service Manuals and Special Tools for each product line.Ensure, through an appropriate support service, products sold by the Company, the total customer satisfaction, both inside and outside of the warranty period.Manage in conjunction with FSS (Field Service Support) brand, according to the instructions, programs of improvement of the product, in order to ensure the highest level of product performance.

Working in the Pre-Delivery electrical department, developing assembly of lighting components and carrying out full electrical installations in Toyota vehicles.

Corrective, Preventive and Predictive Maintenance.leak tests, plastic injection moulding, etc

Working as manufaturing engineer for the sensors and actuators family, focused in continuous improvement (Kaizen, TPM, PFMEA- Line Side Review, etc), manufacturing cost reducing, productivity, quality excellence. Participate in six sigmas project as Green Belt being the main object the scrap reducing.Development of new projects to oxygen sensor process.Qualification of machinery and equipment through studies of MSA (Run @ Rate, Capability, etc. using MiniTab tool).Promote analysis and provide solutions to the problems identified by customer or internally in product lines with the use of quality tools such as DMAIC, ISHIKAWA (Fishbone), 5W2H, etc.Analysis and maintenance of control charts.Creation and maintenance of process documentation such as PPAP’s, flow process chart, PFMEA, process control plan, standard cell, etc.Support for the current process and new process, and also new product, working together with great companies such as GM, FIAT, PSA.Support for quality team for protect the customer multifunctional team

Corrective, Preventive and Predictive Maintenance.