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Marcelo Romero Ocón Email & Phone Number

Operations Manager at Indupal, S.A. de C.V.
Location: El Salvador, El Salvador, El Salvador 13 work roles 6 schools
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Current company
Indupal, S.A. de C.V.
Role
Operations Manager
Location
El Salvador, El Salvador, El Salvador

Who is Marcelo Romero Ocón? Overview

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Quick answer

Marcelo Romero Ocón is listed as Operations Manager at Indupal, S.A. de C.V., based in El Salvador, El Salvador, El Salvador. AeroLeads shows a matched LinkedIn profile for Marcelo Romero Ocón.

Marcelo Romero Ocón previously worked as BU Manager at Indupal, S.A. De C.V. and Deputy Manager at Indupal, S.A. De C.V.. Marcelo Romero Ocón holds Bachelor Of Science - Bs, Industrial Engineering from Universidad Francisco Gavidia.

Profile bio

About Marcelo Romero Ocón

Dynamic and resourceful professional with over 20 years of experience in business administration, logistics, customer service, and sales. Demonstrated expertise in analyzing and solving complex problems, especially in unstructured environments, by developing innovative methods to enhance process efficiency. Proven track record of excellent interpersonal, teamwork, and negotiation skills, driving successful collaboration and achieving business objectives.

Listed skills include Microsoft Excel, Microsoft Office, Microsoft Sql Server, Autocad, and 48 others.

Current workplace

Marcelo Romero Ocón's current company

Company context helps verify the profile and gives searchers a useful next step.

Indupal, S.A. de C.V.
Indupal, S.A. De C.V.
Operations Manager
13 roles

Marcelo Romero Ocón work experience

A career timeline built from the work history available for this profile.

Operations Manager

Current
Indupal, S.A. De C.V.

San Salvador, El Salvador

Build and maintain strategic partnerships with local and foreign vendors, ensuring optimal supply chain performance.Spearhead real estate projects, delivering cost-effective solutions that support business growth.Lead IT initiatives, driving efficient support and development to empower the workforce.Optimize inventory control, ensuring efficient stock.

Mar 2019 - Present

Bu Manager

Indupal, S.A. De C.V.

San Salvador, El Salvador

Overview and management of sales operations within the business unit.Formulate and execute marketing strategies to promote products and services.Identify and sourcednew products and suppliers to expand the product portfolio.Established partnerships and secured representation agreements with world-class product brands.Established and developed a new.

Deputy Manager

Indupal, S.A. De C.V.

San Salvador, El Salvador

Formulated policies and procedures and ensured their effective implementation.Devised sales strategies to attain predetermined goals and objectives.Analyzed key performance indicators to optimize business performance.Orchestrated interdepartmental activities to streamline operations.Managed purchasing and product supply logistics.Negotiated with suppliers.

Apr 2014 - Feb 2019

Quality Control Specialist

San Salvador, El Salvador

Spearheaded quality achievement and fostered performance improvement across the organization.Ensured widespread understanding and alignment with customer requirements.Identified pertinent quality-related training requirements and conducted training sessions.Developed and implemented comprehensive software testing strategies.Recorded and documented software.

Feb 2012 - Apr 2014

Technical Support Specialist

San Salvador, El Salvador

Established and expanded the customer support department.Designed and assessed policies and procedures to enhance customer support.Offered technical support to both internal and external customers.Oversaw and maintained internal and external server operations.Conducted product training sessions for customers and new hires.Solicited and compiled product.

Apr 2010 - Jan 2012

Rate Coordinator

San Salvador, El Salvador

Calculated rates for international shipments with accuracy.Managed the processing of international shipping documents.Kept shippers updated on the status of their cargo documents.

May 2009 - Apr 2010

Expedia.Com Data Analyst And Coach

San Salvador, El Salvador

Analyzed customer satisfaction survey results and generated insightful reports.Led quality improvement projects informed by survey data.Facilitated skill development for newly hired employees.Coached low-performing and newly hired customer service representatives.

Nov 2008 - May 2009

Expedia.Com Tier 2 Csr

San Salvador, El Salvador

Supported and guided frontline customer service agents to enhance performance.Managed and resolved issues for VIP and escalated customers with dedication.Identified and implemented solutions for exceptional and complex issues.

Jun 2007 - Nov 2008

E&A Tsr

San Salvador, El Salvador

Delivered technical support for consumer products, resolving issues effectively.Processed orders for product repairs and replacement parts.Conducted comprehensive product training sessions.

Jul 2006 - Jun 2007

Team Leader

Ict Group, Inc.

Mexico City Area, Mexico

Assessed agents' productivity and service quality to ensure team excellence.Monitored employees' schedule adherence and key performance indicators (KPIs).Delivered high-level customer service to handle escalated issues.

Jan 2005 - Oct 2005

Store Supervisor

Loaly Café

Mexico City Area, Mexico

Audited cash registers for accuracy and compliance.Managed and controlled inventory to optimize stock levels.Provided attentive and efficient customer service.

Jan 2004 - Nov 2004

Management Assistant

Grupo Tirolessa S.A. De C.V.

Mexico City Area, Mexico

Monitored and managed export operations to ensure compliance and efficiency.Conducted and evaluated tests for job applicants.Improved processes in alignment with ISO-9000 standards.

Sep 2003 - Dec 2003

Management Assistant

Fabricantes De Hilos Y Cordeles S.A. De C.V.

Mexico City Area, Mexico

Delivered customer service and provided sales support.Oversaw night shift production operations, ensuring efficiency and quality.Coordinated the preparation and timely dispatch of orders.

Feb 2003 - Aug 2003
6 education records

Marcelo Romero Ocón education

Diploma Of Finance For Non-Financiers, Finance, General

Universidad Centroamericana 'José Simeón Cañas'

Associate'S Degree, Industrial Engineering

Escuela Especializada En Ingeniería Itca-Fepade

High School

Colegio Centro Harvard

Junior High School

Homer Central Schools District
FAQ

Frequently asked questions about Marcelo Romero Ocón

Quick answers generated from the profile data available on this page.

What company does Marcelo Romero Ocón work for?

Marcelo Romero Ocón works for Indupal, S.A. de C.V..

What is Marcelo Romero Ocón's role at Indupal, S.A. de C.V.?

Marcelo Romero Ocón is listed as Operations Manager at Indupal, S.A. de C.V..

Where is Marcelo Romero Ocón based?

Marcelo Romero Ocón is based in El Salvador, El Salvador, El Salvador while working with Indupal, S.A. de C.V..

What companies has Marcelo Romero Ocón worked for?

Marcelo Romero Ocón has worked for Indupal, S.A. De C.V., Enterprise Database Corporation, Crowley Maritime Corporation, Sykes Enterprises, and Dell El Salvador.

How can I contact Marcelo Romero Ocón?

You can use AeroLeads to view verified contact signals for Marcelo Romero Ocón at Indupal, S.A. de C.V., including work email, phone, and LinkedIn data when available.

What schools did Marcelo Romero Ocón attend?

Marcelo Romero Ocón holds Bachelor Of Science - Bs, Industrial Engineering from Universidad Francisco Gavidia.

What skills is Marcelo Romero Ocón known for?

Marcelo Romero Ocón is listed with skills including Microsoft Excel, Microsoft Office, Microsoft Sql Server, Autocad, Customer Service, Quality Assurance, Team Management, and Logistics.

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