Marcelo Pinto

Marcelo Pinto Email and Phone Number

Tier 3 JavaScript Support Engineer | HTML&CSS | Data Analyst E-commerce & Retail📈 @ 1010data
new york, new york, united states
Marcelo Pinto's Location
Guarda, Guarda, Portugal, Portugal
About Marcelo Pinto

Marcelo is 👾👾👾 • JavaScript [let data = builddata();] • VUE.js • Python - Pandas• Linux • GitHub• BitBucket and many other open sources technologies enthusiast. ‣Good team worker; fairly quick learning ability; Dedicated and always willing to learn. I am super excited about improving myself with the skillset to master Data Science and Data Analytics for analyses, interpret trends or find patterns in complex data sets:🌱 ATM learning Apache Spark (PySpark) - Rust programming language ⚙️💬 Ask me about: data - technologies and projects collaborations 🤖🤖‣On my free time I do a bit of hacking - wait shell commands hacking⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢀⡴⠟⠃⠀⠀⠙⣄⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣠⠋⠀⠀⠀⠀⠀⠀⠘⣆⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢠⠾⢛⠒⠀⠀⠀⠀⠀⠀⠀⢸⡆⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣿⣶⣄⡈⠓⢄⠠⡀⠀⠀⠀⣄⣷⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢀⣿⣷⠀⠈⠱⡄⠑⣌⠆⠀⠀⡜⢻⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢸⣿⡿⠳⡆⠐⢿⣆⠈⢿⠀⠀⡇⠘⡆⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢿⣿⣷⡇⠀⠀⠈⢆⠈⠆⢸⠀⠀⢣⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠘⣿⣿⣿⣧⠀⠀⠈⢂⠀⡇⠀⠀⢨⠓⣄⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣸⣿⣿⣿⣦⣤⠖⡏⡸⠀⣀⡴⠋⠀⠈⠢⡀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢠⣾⠁⣹⣿⣿⣿⣷⣾⠽⠖⠊⢹⣀⠄⠀⠀⠀⠈⢣⡀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⡟⣇⣰⢫⢻⢉⠉⠀⣿⡆⠀⠀⡸⡏⠀⠀⠀⠀⠀⠀⢇⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢨⡇⡇⠈⢸⢸⢸⠀⠀⡇⡇⠀⠀⠁⠻⡄⡠⠂⠀⠀⠀⠘⢤⣄⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⢠⠛⠓⡇⠀⠸⡆⢸⠀⢠⣿⠀⠀⠀⠀⣰⣿⣵⡆⠀⠀⠀⠀⠈⢻⣷⣦⣀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣠⡿⣦⣀⡇⠀⢧⡇⠀⠀⢺⡟⠀⠀⠀⢰⠉⣰⠟⠊⣠⠂⠀⡸⠀⠀⢻⣿⣿⣷⣦⣀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣠⢧⡙⠺⠿⡇⠀⠘⠇⠀⠀⢸⣧⠀⠀⢠⠃⣾⣌⠉⠩⠭⠍⣉⡇⠀⠀⠀⠻⣿⣿⣿⣿⣿⣦⣀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⣠⣞⣋⠀⠈⠀⡳⣧⠀⠀⠀⠀⠀⢸⡏⠀⠀⡞⢰⠉⠉⠉⠉⠉⠓⢻⠃⠀⠀⠀⠀⠹⣿⣿⣿⣿⣿⣿⣷⡄⠀⠀⢀⣀⠠⠤⣤⣤⠤⠞⠓⢠⠈⡆⠀⢣⣸⣾⠆⠀⠀⠀⠀⠀⢀⣀⡼⠁⡿⠈⣉⣉⣒⡒⠢⡼⠀⠀⠀⠀⠀⠀⠘⣿⣿⣿⣿⣿⣿⣿⣎⣽⣶⣤⡶⢋⣤⠃⣠⡦⢀⡼⢦⣾⡤⠚⣟⣁⣀⣀⣀⣀⠀⣀⣈⣀⣠⣾⣅⠀⠑⠂⠤⠌⣩⡇⠀⠀⠀⠀⠀⠀⠀⠘⢿⣿⣿⣿⣿⣿⣿⣿⣿⣿⡁⣺⢁⣞⣉⡴⠟⡀⠀⠀⠀⠁⠸⡅⠀⠈⢷⠈⠏⠙⠀⢹⡛⠀⢉⠀⠀⠀⣀⣀⣼⡇⠀⠀⠀⠀⠀⠀⠀⠀⠀⠈⠻⣿⣿⣿⣿⣿⣿⣿⣿⣽⣿⡟⢡⠖⣡⡴⠂⣀⣀⣀⣰⣁⣀⣀⣸⠀⠀⠀⠀⠈⠁⠀⠀⠈⠀⣠⠜⠋⣠⠁⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠙⢿⣿⣿⣿⡟⢿⣿⣿⣷⡟⢋⣥⣖⣉⠀⠈⢁⡀⠤⠚⠿⣷⡦⢀⣠⣀⠢⣄⣀⡠⠔⠋⠁⠀⣼⠃⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠈⠻⣿⣿⡄⠈⠻⣿⣿⢿⣛⣩⠤⠒⠉⠁⠀⠀⠀⠀⠀⠉⠒⢤⡀⠉⠁⠀⠀⠀⠀⠀⢀⡿⠀⠀⠀Check out my first GitHub repo https://github.com/Iscariot474 👩‍💻👩‍💻

Marcelo Pinto's Current Company Details
1010data

1010Data

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Tier 3 JavaScript Support Engineer | HTML&CSS | Data Analyst E-commerce & Retail📈
new york, new york, united states
Website:
1010data.com
Employees:
228
Marcelo Pinto Work Experience Details
  • 1010Data
    Platform Data Analyst
    1010Data Apr 2022 - Present
    Cracow, Małopolskie, Poland
    • Warehouse data management• Provide front-line technical support for data-loading processes• Developing and enhancing complex reports and applications• Creating internal analysis based on logs for project valuationTools:- Internal Structured Query Language Platform- Visual Studio Code (.JS - .VUE)- VM (Linux commands for Server deployment)- Docker Desktop- BitBucket
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  • Inuits Krk
    Platform Data Analyst
    Inuits Krk Apr 2022 - Present
    Krakow Metropolitan Area
    Manutention of a mainApp.vue using a new Tech Stack in a Data CenterAligns operational plans with business objectives and changes requested by the clientAll changes are documented in a ticketing system (Jira) and BitBucket for tracking
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  • Confidential
    Tier 3 Javascript Support Engineer | Css
    Confidential Nov 2021 - Apr 2022
    Kyiv City, Ukraine
    💕 Typescript#CSS#JavaScript#SupportYourAppTest and develop new microservicesMaintain Pipeline frameworkTroubleshoot and fix bugs/errorsCollaboration with peers to develop of new automation tools or services
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  • Hcl Technologies
    Shift Lead
    Hcl Technologies Jan 2021 - Nov 2021
    Cracow, Małopolskie, Poland
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  • Hcl Technologies
    It Specialist
    Hcl Technologies Jan 2018 - Nov 2021
    Kraków Area, Poland
    - Basic networking knowledge, including TCP/UDP, how ARP and the routing table work- Strong demonstrable scripting knowledge of PowerShell - acquired during the SFTP migration project- Quality LeadWhereas the shiftlead takes care of daily operational responsibilities, the quality lead proofs the quality of work that is being done by agents on a service desk. - Dis-satisfactory survey follow-upActively contacting a customer that has come across a negative experience. In… Show more - Basic networking knowledge, including TCP/UDP, how ARP and the routing table work- Strong demonstrable scripting knowledge of PowerShell - acquired during the SFTP migration project- Quality LeadWhereas the shiftlead takes care of daily operational responsibilities, the quality lead proofs the quality of work that is being done by agents on a service desk. - Dis-satisfactory survey follow-upActively contacting a customer that has come across a negative experience. In combination with written proof (ticket) and a recording that reflects the conversation between service desk and customer; the customer's dissatisfaction will be determined by the quality lead. Based upon the findings of the quality lead, an agent will be given improvement, actions will be taken where needed on the customer's case and feedback will be given back towards the client.- Call qualityGoing through recorded calls to check language-skills, friendliness and script-following. Also, during these call audits, the technical- and process knowledge can be checked. Weekly delivery to the client on all 1st level agents. Show less
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  • Hcl Technologies
    Senior It Analyst
    Hcl Technologies Jun 2017 - Nov 2021
    Kraków Area, Poland
    Senior analyst at HCL Technology – Poland Krakow Analysis, coaching and mentoring of 1st line support team- Agent educationWithin the project, teaching colleagues the ins-and-outs of the project. Creating a stable method of learning, with a testing method in order to start working.
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  • Hcl Technologies
    It Analyst
    Hcl Technologies Feb 2016 - Nov 2021
    Kraków Area, Poland
    IT analyst at HCL Technology – Poland Krakow (Help-desk troubleshooting)1st line service desk for a large client (cosmetic environment for EMEA and LATAM region).- Remote desktop supportMainly inbound calls that are offered and accepted with a certain SLA.Taking remote of user's sessions, fixing issues. Creating, updating and maintaining tickets in several technical support groups. - Customer educationInstructing users on how to avoid issues in the future… Show more IT analyst at HCL Technology – Poland Krakow (Help-desk troubleshooting)1st line service desk for a large client (cosmetic environment for EMEA and LATAM region).- Remote desktop supportMainly inbound calls that are offered and accepted with a certain SLA.Taking remote of user's sessions, fixing issues. Creating, updating and maintaining tickets in several technical support groups. - Customer educationInstructing users on how to avoid issues in the future. Also educating users in how to use their infrastructure and often guide them via remote support. Show less
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Marcelo Pinto Education Details

Frequently Asked Questions about Marcelo Pinto

What company does Marcelo Pinto work for?

Marcelo Pinto works for 1010data

What is Marcelo Pinto's role at the current company?

Marcelo Pinto's current role is Tier 3 JavaScript Support Engineer | HTML&CSS | Data Analyst E-commerce & Retail📈.

What schools did Marcelo Pinto attend?

Marcelo Pinto attended Instituto Politécnico Da Guarda, Politechnika Lubelska.

Who are Marcelo Pinto's colleagues?

Marcelo Pinto's colleagues are Anthony J. Lombardi, Inna Kuznetsova, Ihsan Türkmen, Edward Murphy, Hernan Rozenfeld, Steve Sak, Tran Doan.

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