Marcelo Ramirez Email & Phone Number

Lakeland, FL, US

Fort Lauderdale, US

Morristown, New Jersey, US

Morristown, New Jersey, US

Altamonte Springs, FL, US

Epic Ambulatory Analyst

Altamonte Springs, FL, US

Las Vegas, NV, US

Responsible in helping UMC with their Hyperspace 2018 Upgrade, Nova Release Notes Review and build

Dallas, TX, US

Responsible for Building Express Clinical Departments, using Epic Tools CER, BPA, PRL, Grouper Diagnosis

Cooperstown, NY, US

• Configuring LWS Records, EPR for TDR Testing, both Clinical and Billing
• Using new Epic 2016 TDR Activity, TDR Results Activity Report and TDR Issue list to report on LWS and Department related issues.
• Monitor all Printing related activity using (Printer Admin)
• Configured all Classification with Epic GUI Printer Classification either as individual or using Bulk workstation, Department mapping
• Configured all Printer mapping using Printer Classification, either in Department or Workstation record
• Made sure that all testing with Scanner, E-Signature Topaz, and Credit card readers were configured appropriately.

Hartford, Connecticut, US

Will be working and assisting in Production and Optimization helpdesk tickets request.

Edison, New Jersey, US

Hollywood, Florida, US

Currently helping the institution with new Health Maintenance (HMT), (HMP), Best Practice Build (LGL) and troubleshooting helpdesk related issue for either quick resolution or new build for optimization, at the same time working closely with Radiology Oncology physician in a mini optimization clean process of HOD (Hospital Outpatient Department).

Indianapolis, IN, US

Responsibilities in creating and rediscovering new specialty workflow, have one and one with providers in order to help them with documentation, resolve any Epic Ambulatory office question, responsible for pertinent build related to Endocrinology, responsible as well for Epic EPR consultation as to Epic Print Services build, and also assisted in their.

Allentown, Pennsylvania, US

Helped in the process of coordinating efforts between ICD-9 and ICD-10

Cincinnati, Ohio, US

• Worked closely with CMIO to establish production support for Dermatology, Neurology, Nephrology, GI, Pulmonology, Cardiology, Thoracic, Spine and Brain, Pediatrics Specialty Departments, and Surgery clinics.
• Helped Mercy leaders in optimizing newly combined post Kiser Permanente specialty departments’ go-live build.
• Supported Epic Print services LOM mapping and fixed during production go-live support

Providence, Rhode Island, US

• LOM Printer Configuration mapping lead for 23 Specialty clinics throughout Providence area, also configured label printer (OTX)
• Radiology EAP mapping to CERNER
• Meaningful Use assisted build
• Physician Dashboard Configuration
• Health Maintenance/BPA MU configuration
• Build Ancillary Service Packages (ASP) for different Hospital Modality, Result Components (LRR), and Lab Result Routing Schemes (LRS) either Department of LSD, Profile build

Cleveland, Ohio, US

• Worked with EAMP Team on Implementation of ADT deployment and Install Build on HOD departments

Reading, US

• Perform analysis, build, and testing for Ambulatory specialty roll-outs involving Gastroenterology, Endocrinology, Cardiology, Weight Management, Allergy, Cardiothoracic, Plastic Surgery, and Vascular, Spine and Brain.
• Design, build, and testing of the pediatrics Visit Navigator (LVN, VCN)
• Responsible for planning, analysis, build, training, and maintenance for Meaningful Use – Stage I
• Build and maintain all SmartTools including SmartSets (PRL, OSQ), SmartTexts (ETX), SmartPhrases (HH1), SmartLists (ELT) and SmartLinks (HHS), and all INI Master Files
• Complete set-up of Help Desk functionality in Epic that integrates with Remedy Ticket System to greatly improve end-user happiness and efficiency when logging help desk tickets
• Assist builders in creating the Surescript program to allow for E-Prescription including the creation of all scripts

Burlington, VT, US

• Performed Health Maintenance and Best Practice Advisory build
• Engaged in full cycle implementation for Endocrinology from discovery to post live support
• Consulted and advised Fletcher Allen Ambulatory staff on best practices for build and optimization initiatives
• Facilitated issue resolution and troubleshooting, worked with Endo department in rollout of communication management in their specialty navigator

Cincinnati, Ohio, US

• Worked directly with CMIO and regional medical leadership to provide input and resolution on issues; proposed alternatives and optimized application workflows
• Performed build and maintenance of SmartTools, Workflow Engine Rules, Navigators, Profiles, Users, Pools-Classes, Best Practice Alerts and Health Maintenance
• Completed build for Smart Sets, BPA, Immunizations, Doc Flow Sheets, and Documentation Templates
• Engaged Physician Billing, Cadence and Interface teams and facilitated integrated optimization and issue resolution
• Provided direct support to end users, resolved tickets and optimized application workflows
• Worked with Security, Security Templates, User Templates, EMP and SER Records to optimize inpatient and outpatient workflows

Jacksonville, Florida, US

• Provided front line support to physicians, nurses and other end users
• Provided build and analytical support for multiple ambulatory clinics including primary care
• Led the Optimization phase of multiple ambulatory clinics.
• Senior member of the Ambulatory On-Call Support Team using the Remedy Help Desk Ticket system
• Led projects to integrate functionality that spanned across multiple businesses, technical issues and geographical locations
• Provided expert go-live support for EpicCare Inpatient system

Responsible for Supporting large Healthcare System PC and Printer configuration repair for surrounding Pennsylvania, Delaware, Maryland, New Jersey.Clients: University Of Pennsylvania Hospital Children Hospital of Philadelphia Delaware State Local and Goverment Offices Hahnemann University Hospital Delaware School Systems