- Technology Innovation Leader ensuring the delivery of IT services to the asset.- Constructed a fully functioning WebAPI System, bringing innovation to the company.- Designed Web applications using Angular and .Net Core APIs.- Managed IT Operations and Projects.- Led Full Stack Development and Project Management for Lachmann Web Checklist (Angular/ ASP.Net/ C#/ Entity/ MVC5/ Razor/ jQuery/ Ajax).- Implemented Clean Architecture.- Developed Financial and Operational Dashboards.- Managed IT Security using pfSense and WatchGuard Firewall.- Led ERP Migration and CRM implementation projects.- Oversaw Network Management utilizing IPSEC and OPENVPN.- Managed IT Infrastructure including servers (Windows and Unix), storage (EMC), and databases (Oracle and SQL Server).- Handled Web Development using ASP.NET/C#/Entity/MVC5.- Managed Data Center and IT Inventory projects.- Led Active Directory Migration and Office 365 Infrastructure projects.- Orchestrated Drafts Automation and RFP for Mobile Communications.- Administered ERP (Microsoft Dynamics AX 2012 R3) and facilitated Datacenter migration.- Oversaw Capacity Management, IT Assets Management, SLA Management, and Print Outsourcing contract administration.- Managed day-to-day user and infrastructure support as well as commercial contracts to support asset IT environment.

- Ensured the delivery of IT services to the asset.- Managed IT Operations and Infrastructure.- Led projects including Oracle Exadata Implementation and ITSM tool upgrade.- Automated IT Service Catalog with Microsoft Orchestrator.- Designed and Deployed ITIL Processes (Incident, Problem, and Change Management).- Managed IT Asset Management (ITAM) tool installation.- Oversaw Service Desk Management.- Managed Capacity Management, IT Assets Management, SLA Management, and Print Outsourcing contract administration.- Handled day-to-day user and infrastructure support as well as commercial contracts to support asset IT environment.

- Ensured efficient delivery of IT services.- Managed IT Operations and Data Center functions.- Spearheaded the upgrade project for the ITSM tool, specifically Microsoft SC Service Manager 2012.- Automated the IT Service Catalog using Microsoft Orchestrator.- Designed and implemented ITIL Processes including Incident, Problem, and Change Management.- Led the installation project for IT Asset Management (ITAM) tool.- Supervised Service Desk operations managing a team of 65 service desk analysts.- Implemented strategies for Capacity Management and IT Assets Management.- Maintained IT Logical Security and oversaw SLA Management.- Handled administration of Print Outsourcing contract.- Provided day-to-day user support and managed infrastructure and application support.- Managed commercial contracts supporting the asset's IT environment

- Ensured the delivery of IT services to support operational needs.- Managed IT Security measures.- Oversaw Data Center operations.- Administered Telephony Systems.- Supervised Helpdesk operations.- Provided IT Infrastructure Support.- Implemented strategies for Capacity Management.- Managed IT Assets.- Maintained SLA compliance.- Provided day-to-day user support and managed infrastructure and application support.- Managed commercial contracts supporting the asset's IT environment.

- Managed Infrastructure operations.- Implemented ITIL practices.- Oversaw Service Management.- Administered Telephony Systems.- Served as a Regional Project Manager.- Supervised Helpdesk operations.- Conducted Network Administration.- Managed Data Center operations.- Led Global Active Directory Implementation.- Orchestrated Regional IT Inventory Implementation.- Oversaw Lotus Notes Migration project.- Administered Servers.

- Served as a Regional Development Coordinator.- Led ERP Implementation initiatives.- Managed Database Administration tasks.- Oversaw projects as a Salesman System Project Manager, Customer Information Project Manager, and - Account System Project Manager.- Proficient in SQL Programming.- Developed applications using Visual Basic and Centura.- Contributed as a Sales and Distribution Module Developer.- Experienced in ABAP Programming.

- Analyzed and designed systems.- Developed applications using Visual Basic.- Proficient in SQL programming.- Conducted database modeling.- Contributed as a Centura programmer.

- Developed systems.- Programmed in Visual Basic and SQL.- Provided network support.- Offered user support and training.- Provided hardware support.