Marcelo Conrado 🇧🇷🇺🇸 Email and Phone Number
#ViajeComEmprego Network de Alto Nível com Hotéis, Restaurantes e Chefs Internacionais 🇺🇸 Veja o passo a passo para trabalhar nos EUA em https://viajecomemprego.com.br/eua🤝 Parcerias, escreva para contato@viajecomemprego.com.br⭐ Connecting cultures since 2011 High level network with international hotels, restaurants and celebrity chefs.Author of three o Books available at Amazon:2018 - Viaje Com Emprego - Dubai 2019 - Conquiste Seu Emprego - Brasil 2020 - Viaje Com Emprego - EUAI am passionate for hospitality, learning, teaching and inspiring people! It took me a couple of tries, but I found out what makes me feel good and useful in life. Helping people in taking their dreams out of the paper is one of the most important things I have studied and developed over the past years as well as doing whatever is possible to make the guests feel comfortable when it comes to hospitality.Professional with over 12 years of experience, which includes a Bachelor’s Degree in Tourism and Hotel Management, Work & Travel Program in Aspen-CO area, a 12-month Management Training Program in the Rooms Division department of a full service hotel in Atlanta-GA and a 12-month Management Training Program in the Food and Beverage department of a Forbes 5-Star hotel and member of the Leading Hotels of the World in Miami Beach-FL.I have worked in many different situations, in many capacities, from an intern to a manager, as employee and employer. Every place I have worked has had a strong focus on customer service and I have several life experience related to my profession.My career so far has given me the opportunity to relate with people of over 50 nationalities, and I consider it as a gift, because I love learning about different cultures and sharing my experiences as well. I believe that listening, understanding people's needs and reacting accordingly is the key to succeed in many circumstances.My project as a mentor and coach to people who desire to explore the world and its variety is taking a great course. I have worked hard to make consistent partnerships to be able to provide the "Living Abroad Experience" to my fellow Brazilians. We must find time to do everything we love. Find more at www.viajecomemprego.com.brGallup Strengths Center: 1. Achiever 2. Learner 3. Responsibility 4. Relator 5. StrategicThank you for taking a moment to read my summary.
Viaje Com Emprego
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RecruiterViaje Com Emprego Dec 2015 - PresentBrazilScreening candidates to work in luxury hotels and restaurants in the United States, Canada, Australia and other destinations, guiding students and professionals in the development of exchange programs, applying English tests, providing information on internships, trainee and employment programs in different countries. Providing advice on the construction of resumes using updated techniques. Always up to date on regulations to guarantee work permits in different countries. Author of three o Books available at Amazon:2018 - Viaje Com Emprego - Dubai - https://amzn.to/3m0AWtf2019 - Conquiste Seu Emprego - Brasil - https://amzn.to/3t230QD2020 - Viaje Com Emprego - EUA - https://amzn.to/3lUFu4f
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Placement ManagerPlacement International Oct 2016 - Jul 2020Avenue Du Tribunal Federal 5, 1005, Lausanne -
TraineeFaena Group Jan 2017 - Jan 2018Miami Beach, Florida, UsaAttending to Food and Beverage training program in a Forbes 5-Star Hotel, also member of The Leading Hotels of the World - LHW. The training was based at the Argentinian cuisine restaurant known by its wood fire style and led by the celebrity Chef Francis Mallmann. Among the daily routine, performed the service procedures regulated by Forbes to provide excellence in customer service accordingly with company standards. Presentation of the restaurant with enthusiasm, always keeping the positive attitude especially having to work under pressure during the busy hours, motivating team members to set goals to attract benefits to all the food and beverage facilities in property. Providing excellent communication while improving management skills focused on leadership development. Helping to monitor the processes and resources to minimize all kind of issues. -
Front Desk Agent TraineeDoubletree By Hilton Atlanta Downtown Apr 2013 - May 2013Grande Atlanta E Região, Estados UnidosManagement Training Program. Focus on customer service, check-ins/check-outs, providing local information to the guests, selling gift shop products, opening and closing shifts, developing check lists and adapting forms and documents according with the hotel standards.Reason for leaving: End of contract/J1 visa. -
Rooms Division TraineeAtlanta Marriott Downtown May 2012 - Apr 2013Grande Atlanta E Região, Estados UnidosManagement Training Program. Housekeeping: Supervising a team of over 20 housekeepers seeking to improve leadership capabilities, opening and closing procedures, running daily reports, managing the distribution of the rooms for the housekeepers, developing cleaning system to ensure rooms are cleaned faster, training housekeepers, inspecting and releasing rooms for sale, inventory control, regularly communicating with the front desk and engineering departments and conducting regular stand-up meetings with the team. Following the entire checklist properly to ensure smooth daily operations. Night Audit: Running reports for all departments, making corrections/adjustments, resetting the hotel system, reporting to the accounting department, processing check-ins/check-outs in a friendly and efficient way, negotiating rates with guests, providing local information, selling gift shop products, updating reports, contacting security agents to ensure safety and providing a high level of customer service.Front Desk: Focus on providing excellence in customer service according to the brand standards and policies, performing check-ins/check-outs, giving directions as a concierge, receiving correspondence, assigning rooms to reservations when requested, processing all types of payments, training new associates, controlling inventory, performing the daily banking procedures at the beginning and the end of every shift, dispatching housekeeping, F&B, bell staff and valet staff as needed. Following all procedures according to specifications and assisting other departments as necessary. Reason for leaving: End of contract/J1 visa. -
ManagerIntercultural Cursos No Exterior Mar 2011 - Oct 2011Itajaí E Região, BrasilManaging the sales of exchange programs, airline tickets, travel insurance, applying English tests, dealing with suppliers, balancing budgets and providing customer service.
Marcelo Conrado 🇧🇷🇺🇸 Skills
Marcelo Conrado 🇧🇷🇺🇸 Education Details
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Faena GroupHospitality Administration/Management -
Sociedade Brasileira De CoachingCoaching
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Business Management -
Marriott Hotels & Resorts And Hilton HotelsHospitality Administration/Management
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Tourism And Hotel Management -
Colégio ObjetivoHighschool
Frequently Asked Questions about Marcelo Conrado 🇧🇷🇺🇸
What company does Marcelo Conrado 🇧🇷🇺🇸 work for?
Marcelo Conrado 🇧🇷🇺🇸 works for Viaje Com Emprego
What is Marcelo Conrado 🇧🇷🇺🇸's role at the current company?
Marcelo Conrado 🇧🇷🇺🇸's current role is Recrutador para Hotéis e Restaurantes nos EUA | @viajecomemprego nas redes vizinhas.
What schools did Marcelo Conrado 🇧🇷🇺🇸 attend?
Marcelo Conrado 🇧🇷🇺🇸 attended Faena Group, Sociedade Brasileira De Coaching, Fundação Getulio Vargas, Marriott Hotels & Resorts And Hilton Hotels, Universidade Do Vale Do Itajaí, Colégio Objetivo.
What are some of Marcelo Conrado 🇧🇷🇺🇸's interests?
Marcelo Conrado 🇧🇷🇺🇸 has interest in Tourism, Social Services, Coaching, Economic Empowerment, Mit Programs, Hospitality, Education, Environment, Science And Technology, Internships.
What skills is Marcelo Conrado 🇧🇷🇺🇸 known for?
Marcelo Conrado 🇧🇷🇺🇸 has skills like Hospitality, Management, Customer Service, Tourism, Negotiation, Leadership, Event Management, Strategic Planning, Microsoft Excel, Problem Solving, Eye For Details, Teamwork.
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