LinkedIn Learning Ambassador for Americas (USA, Colombia, Canada & Brazil)

- Management of complex employee relations issues.- Management/board consultant, providing guidance in conflict situations- Analysis of trends and metrics in partnership with the group to develop solutions, programs and policies.- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.- Day-to-day performance management guidance for management (advice, career development, disciplinary actions).- Collaboration with management and employees to improve working relationships, build morale, and increase productivity and retention. Guidance and interpretation of HR policies.- Elaboration of contract terms for new hires, promotions and transfers. - Assist international employees with expatriate assignments and related HR matters.- Provides guidance and information on business unit restructurings, workforce planning and succession planning. I identify training needs for business units and individual executive counseling needs.- Evaluation and monitoring of training programs to ensure success.- Onboarding and internal processes redesign. - Redesign of the Talent Acquisition Program in Brazil

- Acting as Intern Consulting and Tool Lead in Brazil. Answering matrix: Brazil and following international guidelines.- Improved management with sales teams, platform usage campaigns (Sales Force - CRM), approval of business strategies. Management of strategic KAM, Opportunities, dashboards, hit-rate, campaigns, break-even. Integrated hiring plan for teams.- Talent Acquisition- Internal Sales Team Consulting- Business and training/onboarding processes for teams and new employees.- Training managers as policy multipliers. - Creation of the termination flow and creation of the team hiring process.- 360 analyses, 9 blocks, assessments

- Direct connection between Director/CEO x Team Training of tools, improvement of projects and all Onboarding of the sales team. - Forecasts and Budget Special Projects with new solutions Advanced Internal Relationship Main Responsibilities: Monitoring the Achievement of Goals Training- Internal Consulting Working using CRM on a daily basis.- Making the bridge between Brazil and the Headquarters (USA).- KPIs analysis

Insertion of Sales Orders for the biggest customersKey Account Manager support with customer relationship Introducing customer solutionsInvolvement and adequacy of the sales flow for larger customers IntegratorRelationship with customer and sales team areas with integration (human resources, billing, finance, logistics)

HR GeneralistInternal Relationship and Events KPIsImports and Monitoring Execution and creation of marketing material for clients (explanatory brochures, products, fairs, etc.) Sheet and CommissionRecruitment and Selection Management of Partners and Representatives