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COO | Product & Operations

Digital transformations on retail banking- Managed product creation and launch, co-leading squad structure and remote sales area developing new digital loan product from scratch up to R$100M (from discovery phase to product launch)- Developed people strategy for new squad-like structure - OKRs, hiring, culture and performance management playbook- New go-to-market strategy for affluent segment

Digital transformations on retail banking / insurance- Set-up entire new digital structure (hiring, training and co-leading 3 initial squads as shadow PM)- Built 2 first digital loan products (from design, through MVP, to launch) and structured remote sales channel for go-to-market

Summer internship as Product Marketing Manager @ NSX.

• Managed team responsible for 50% increase on client monthly return rate• Identified and prioritized features in roadmap - assessed benchmarks, ran usability tests and negotiated changes in development team plan• Planned and managed development of product key features, such as user finance score • Managed design and implementation of CRM model with marketing and engineering team

• Built and launched the marketing iOS app plan - channels and campaign strategy - main factor for 2014 connected user base growth - from 10,000 to 500,000• Revamped and led the BI unit by defining and implementing processes, tools and reports• Owned all data and reports during 2014 fundraising round

• Led 3 client mid-management teams for 5 months in operations diagnosis and process redesign in an area of 400 people in an operational transformation engagement in asset management area of a bank• Identified city patterns and created the clusterization model, designed the managerial indicators structure and reports in market segmentation engagement for telecom company• Built the market forecast and identified key portfolio gaps in 2-year products roadmap for turnaround program in regional division of a global mobile device producer• Defined bancassurance broker's new organizational structure and governance structure between bank, insurer and broker after a Private Equity Fund had acquired the broker as well as the sales strategy - channels and seller operational model - for 4 out of 10 products

• Developed software for control and automation of tests in micro-compressor (LabView)

• Created robot algorithm (C#, + MATLAB) for a precision flexible laser assembly line