Marcelo Fazolin Email and Phone Number
Global Supply Chain Executive | Automotive Aftermarket Business Growth Strategist | International Leadership | Customer Experience Booster | Spare Parts Business Expert at
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Pretium Packaging
Marcelo Fazolin's Location
Atlanta Metropolitan Area, United States, United States
Marcelo Fazolin's Contact Details
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About Marcelo Fazolin
I am an executive with extensive expertise in driving global spare parts sales revenue of $300M, supply chain, and logistics efficiency. Savvy strategist with a track record of propelling part sales, customer fill rate, and accelerating inventory turns. Proactive change champion who continually improves processes and drives optimization. Inspire accountability for up to 450 team members.■ Possess unique knowledge and systemic view of the three main automotive sales channels: Original Equipment Manufacturer (OEM), Tier 1 Supplier, and Dealership Retail, especially in the spare parts business for commercial vehicles (trucks, buses and vans), passenger cars and equipment.■ International background includes assignments in Brazil, Switzerland, and the U.S., leadership of worldwide teams, and business travel to 39 countries. Fluent in Portuguese, Spanish, and English. Beginner in German.■ Strong experience across the Supply Chain (Demand Forecasting, S&OP, Production Planning, Inventory Management, Supplier Management, Customer Service, Transportation, and Distribution Centers).For additional Information, please send an e-mail at fazolinmarcelousa@gmail.com● Global Wholesale and Retail Spare Parts Sales ● Supply Chain and Operations Management ● Supplier and Customer Relationship Management ● Third-Party Logistics (3PL) ● Transportation Management System (TMS) ● Warehouse Management System (WMS) ● Inventory and S&OP Management ● Forecast Accuracy ● E-Commerce ● Procurement ● Materials Requirement Planning (MRP) ● Data Analytics ● Salesforce ● ERP (SAP, Oracle, AS400, MS Dynamics NAV)
Marcelo Fazolin's Current Company Details
Pretium Packaging
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Global Supply Chain Executive | Automotive Aftermarket Business Growth Strategist | International Leadership | Customer Experience Booster | Spare Parts Business Expert
Marcelo Fazolin Work Experience Details
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Vice President, Supply ChainPretium Packaging Sep 2024 - PresentChesterfield, Mo, Us
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Senior Director, Supply ChainGreenbridge Feb 2024 - Aug 2024Mentor, Ohio, Us -
End-To-End Supply Chain ConsultantGreenbridge Jan 2024 - Feb 2024Mentor, Ohio, Us
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Senior Director, Sales, Inventory, And Operations PlanningNovolex Feb 2022 - Sep 2023Hartsville, South Carolina, UsLed the demand forecasting, S&OP, production planning, inventory and master data management, and customer service teams for nine production sites located in the USA and Canada. Direct Reports: 7 team members. Indirect: 43.★ Implemented the Customer Service Transformation Strategy (site-to-customer experience-driven concept), reducing by 85% the number of customer service representatives needed to support key customers.★ Developed a complete Supply Chain Transformation Strategy to improve Inventory Turns and One-Time In-Full.★ Reduced drastically the total days of inventory on hand by 31% in less than 12 months (finished goods, WIP, and raw materials).★ Launched monthly SIOP - Sales, Inventory, and Operation Planning with key stakeholders.★ Implemented Inventory Strategy by SKU (Make-To-Stock, Make-To-Order, etc.), and defined MOQ.★ Developed from scratch the following new KPIs: OTIF (One-Time In-Full), Inventory Turns, and Demand Forecasting Accuracy, which were not properly calculated and tracked.★ Steered feasibility study with IT team and approved the implementation of an end-to-end cloud contact center solution for nine sites and more than thirty customer service representatives to improve customer experience (standardize, implement KPIs, and track responsive time from CSRs to customers via e-mail, phone calls, etc.). ★ Analyzed and proposed demand forecasting, production planning, and MRP systems implementation to integrate supply chain management across nine sites. -
Vice President, Global Spare PartsCavotec May 2019 - Mar 2021Lugano, Ticino, ChSteered Global Spare Parts Business, creating an organizational structure to increase spare parts sales and improve supply chain operations worldwide, reporting directly to the President, Services Division.★ Increased spare parts quotation response time globally by 10%, on track to reach the goal of 90% in 2021.★ Developed from scratch the Cavotec Global Genuine Spare Parts Packaging and Label Program.★ Launched in a restricted timeline the Global Spare Parts Business Intelligence Tool (data analytics) aimed at increasing the knowledge of the spare parts business and increasing sales by customer account and part number. ★ Implemented successfully the spare parts business pilot project at Cavotec USA, increasing spare sales for the targeted part numbers by 13% and performing at 95% customer fill rate during the COVID-19 pandemic. ★ Proposed a global demand forecasting system for ten sites globally to reduce inventory obsolescence, increase customer fill rate and inventory turns.★ Developed the Global Spare Parts Business strategy and presented it to the executive management team to increase business unit profitability, set up standard KPIs, and boost spare parts order on-time and in-full (OTIF).★ Led globally as a volunteer two Q2C - Quote to Cash projects (Product Technical Documentation and Spare Parts Inventory Management).★ Performed and presented the results of the Global Inventory Deep Analysis for the Italy and the USA facilities, proposing concrete actions to increase inventory turns and customer fill rate.★ Developed without any investment and presented globally a Safety Awareness Training for the entire Services Division Team (5 sessions in Europe&MEA, Americas and Asia&Pacifc), aiming at reducing the number of time lost due to injuries.★ Increased by 81% the number of spare parts numbers with accurate spare parts net sales price in Salesforce. -
Vice President, Supply Chain ManagementJindal Films Mar 2018 - May 2019Windhof, LuHead of Supply Chain, reporting directly to the CEO at Jindal Films Americas LLC. 6 direct reports in the USA and 79 indirect team members located in USA and Dubai. Developed and implemented the supply chain strategy and best-in-class processes in the following areas:- Inventory Management, including VMI - Vendor Managed Inventory- Production Planning (2 production plants in the USA)- Distribution Centers Management (6 public distribution centers and 13 consigned inventory to customers).- Transportation Management (USA, Europe, and India / Inbound and Outbound)- Customer Sales Account Management- SAP ERP projects and improvements★ Developed and launched New Supply Chain Organizational Structure, aimed at transforming customer service levels and increasing internal accountability.★ Eliminated 47% of the total finished goods aged inventory over 60 days.★ Implemented successfully TMS - Transportation Management System.★ Increased DOTIF - Delivery On-Time and In Full by 41 percentage points in two months for a Top 5 critical customer.★ Reduced freight cost by 14% year over year, in a very scarce carrier market (no drivers available, high diesel fuel price and FTL - Full truckload fuel surcharge cents per mile).★ Reduced overall finished goods and WIP - Work In Progress Inventory by 25%.★ Performed for the first time ever a complete and comprehensive annual physical inventory in 6 public warehouses and 13 customer consigned inventories, publishing and booking the results accordingly. -
Executive Director Of PartsBalise Motor Sales Mar 2015 - Sep 2017West Springfield, Ma, UsGoverned continuous improvement, expansion, and transformation of the Parts and Fixed Operations Businesses reporting to the President. Daily relationship with customers, automakers and suppliers, in the following Balise stores:- 24 automotive dealerships from 10 different automakers, representing 14 brands (Chevrolet, Buick, GMC, Ford, Toyota, Scion, Lexus, Honda, Nissan, Hyundai, Mazda, VW, Subaru, and Kia).- Wholesale Parts Business, including the Sales Call Center. - Mighty Auto Parts (2 sites).Led 20 direct reports and 133 indirectly, being 16 Parts Managers.★ For 3 years in a row, achieved Best Year Ever for the Wholesale Parts Business, increasing 2017 net sales by 12% and gross profit by 7% in comparison 2014, as well as, % Calls Answered Ratio in the Wholesale Parts Business Call Center from 65% to 98%.★ Led the 2 Mighty Auto Parts Franchises to positive net profit in 2016 (First Time Ever), as well as, in 2017.★ Implemented Parts Physical Inventory in the 23 stores, adjusting books and inventory on hand variances, as well as, tracking the results via Parts Inventory Accuracy KPI.★ Developed and implemented 5 Strategic Pillars to improve Parts Inventory Management, aiming at achieving ≤ 2% of No Moving Parts Inventory > 12 Months with No Sales across the Balise stores (Balise Parts Business Transformation Project).★ Developed and Launched from scratch 4 sites to sell OEM Parts via Internet (Subaru, Mazda, Volkswagen and Nissan brands). 5th Parts Sales Channel Implementation.★ Implemented Tire Business strategy, increasing this important retail business for 5 months in a row in 2017 by ~10%.★ Reduced wholesale parts delinquency rate (past due sales amount) from more than 10% to 2.7%. Best Ever.★ Implemented Parts BarCode system in 3 dealerships (GM, Toyota&Ford). -
Director, Global Aftermarket Supply ChainMeritor, Inc. Oct 2013 - Oct 2014Troy, Michigan, UsDirected the Global Aftermarket Supply Chain Team in North America and Europe, including 7 direct reports (2 Supply Chain Senior Managers, 1 Supply Chain Manager and 4 Supply Chain Analysts), and 23 indirect reports across 10 sites, including 2 outsourced parts distribution centers in Europe (Neuwied - Germany and Coventry - UK). Oversee 93,000 SKUs, 800 suppliers worldwide, and 12,000 daily customer order lines (93%+ customer fill rate with turns in some sites higher than 9). Managed daily supply chain and operations KPIs, including inventory turns, customer and supplier fill rate and backorder value, MRP, parts forecasting accuracy, and others. Reported to Senior Director; and formerly to the General Manager, engaging in frequent interactions with the Aftermarket & Trailer President and VP Procurement & Supply Chain.★ Implemented Clear and Robust Aftermarket Supply Chain Strategy (4 pillars / 1. Forecast Accuracy, 2. Safety Stock 3. Core Management and 4. Excess&Obsolete Materials), projected to increase aftermarket inventory turns by 41% from 2014 through 2016, as well as, cash flow, keeping high customer fill rate.★ Recommended multiple strategies for operations improvement, including system integration of production and aftermarket inventories, implementation of Aftermarket Supplier Service Level Agreement, target by materials planner, and inventory turns calculation improvements. ★ Developer of high performance teams (hiring, onboarding, training, coaching and mentoring). -
Director, Global Aftermarket Supply ChainMeritor Aftermarket Switzerland Ag Jul 2012 - Sep 2013Held full accountability for Global Aftermarket Supply Chain across 16 main sites in the U.S., Canada, Mexico, Brazil, Europe (including 2 outsourced distribution centers in Neuwied-Germany and Coventry-UK), China, India, Singapore and Australia. Led 7 direct and 31 indirect reports. Managed all supply chain and operations KPIs on a daily basis.★ Increased European customer fill rate 33% and reduced customer backorder value 54% through developing and implementing New Worldwide Customer Backorder Daily Report and Management.★ Developed Inventory Deep Analysis to improve identification of inventory movement worldwide (no, slow, medium and fast moving items), with resultant increases in customer fill rate and turns.★ Directed creation of New Worldwide Customer Fill Rate that enabled company to realize inefficiency of previous method (each site calculated rates using different criteria and results were not accurate).★ Recommended EDI and ASN implementation within main suppliers, gaining approval for project to be implemented, as well as, outsourcing Country of Origin Analysis, assigning Aftermarket Operations Coordinator to manage 3PLs and implementing Supplier Fill Rate in Europe.
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Senior Manager, Spare Parts LogisticsMercedes-Benz Do Brasil Ltda. Nov 2010 - Jun 2012São Bernardo Do Campo, São Paulo, BrIn charge of daily operations for 131.7K m2 (1.4M ft2) Parts Distribution Center in Campinas, as well as, parts technical documentation development for 1,500 different product models, stock planning, procurement, and forecasting functions. Led 9 direct reports, being 4 managers and indirectly, 210 Mercedes-Benz’s employees (60 white collars and 150 blue collars) and 237 outsourced employees. Managed 115,000 SKUs for trucks, buses, vans and cars (Brands: Mercedes-Benz, Smart, Chrysler, Jeep and Dodge), 362 suppliers in Brazilian and overseas markets, 160 production cells, 255 dealer outlets, parts export for 50 countries and 5 outsourced carriers. ★ Led development of Dealer Inventory Management System (DIMS) for 255 Brazilian dealers, including approving budget, creating concept with IT teams, and introducing it at dealer convention.★ Managed Zero Backorder Project that improved customer backorder value, reducing it from ~1 day of sales to 1/3 of a day of sales on customer backorder.★ Reduced time for inbound area to receive goods from more than 10 days to 1 day by changing outsourced company responsible for pre-packing area and maintaining strict management.★ Created and executed event for all Mercedes-Benz employees within area that enabled team to improve understanding of EURO 5 vehicle technology and drive new products, earning rave reviews for event.★ Directed Inbound Optimization Project to change Inbound’s process for receiving goods. Led shift from FIFO - First in first out to Stock Level process, increasing customer fill rate by ~2% as a result with zero inventory cost increase.** Aftermarket division won TOS - Truck Operating System Award (Lean Concept) for efforts in this project. **★ Launch successfully the EURO 5 parts technical documentation, as well as, built initial parts stock in the Parts Distribution Center and Commercial Vehicle Dealers to support the new products. -
Manager, Light Trucks ProjectMercedes-Benz Do Brasil Ltda. Oct 2008 - Oct 2010São Bernardo Do Campo, São Paulo, BrOversaw all aspects of Light Truck Project Management, reporting to the Trucks Operations VP. Planned and managed project scope, reported project status in steering committees, and led cross-functional team of more than 12 executives.★ Achieved goals for New Accelo Truck EURO 5 that became best-seller in 2012 and maintained success within the Brazilian market; new truck replaced decades-long best-seller 710 model.★ Reduced maintenance costs for commercial vehicle within service contract by ~ 30%, comparing and improving current required Mercedes-Benz vehicle maintenance versus main competitors.
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Manager, Spare Parts ExportMercedes-Benz Do Brasil Ltda. Feb 2004 - Sep 2008São Bernardo Do Campo, São Paulo, BrDirected team of 16 in Spare Parts Export activities worldwide. Managed USD 100 million Spare Parts Export turnover business spanning over 50 countries. Planned and executed market actions for target countries and team members, oversaw parts order management and global logistics, and provided parts business consulting in Latin America to ensure standards.★ Led Parts Export in selling over USD 100M in 2007 for overseas markets, representing first time to reach this mark in the company’s history. ★ Drove development and implementation of StarOrder parts order placement system that expedited parts ordering and customer verification; implemented Commercial Intelligence System.★ Implemented process to comply with Foreign Corrupt Practices Act, including Sarbanes-Oxley law for Spare Parts Sales & Marketing department.
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Coordinator, Spare Parts ExportDetroit Diesel Corporation (Daimler Group Company) Apr 2002 - Jan 2004Detroit, Mi, Us★ Spearheaded 1,485% Spare Parts turnover increase from Mercedes-Benz do Brasil Ltda. to the Detroit Diesel Corporation (U.S. diesel engine manufacturer). Led successful build of MBE4000 spare parts initial stock, increasing availability for spare parts by 95%+.★ Implemented Parts Technical Documentation Training related to MBE4000 engine that involved 21 distributors across 36 different states in the U.S. as well as Canada, supporting the sales of more than 100K MBE4000 engines.
Marcelo Fazolin Skills
International Team Management And Leadership With High Cultural Diversity
Customer Oriented
Results Oriented
Strive For Excellence
Process Improvement And Systemic View
Automotive Aftermarket Business
Parts Distribution Center Management
Spare Parts Forecasting
Project Management
Customer Demand Management
Spare Parts Export
Logistics
Spare Parts Sales
Export Operations
Logistics And Supply Chain Management
Inventory Turns Improvement
Customer Fill Rate
Customer And Supplier Backorder
Supplier Performance Tracking
New It System Implementation
Cross Department Collaborations
Remanufacturing Operations
Demand Management
Oem Relationships
Customer Service Optimization
Regulatory/sox Compliance
Program Management
Employee Training/coaching
Team Building And Leadership
Global Aftermarket Leadership
Erp Applications
Service Level Agreements
Edi And Asn Implementation
Strategic Planning And Prioritization
Supply Chain Optimization
Operations Management
Global Logistics
Project Scope And Scheduling
Budget Management
Multi Operations Management
Project Milestones
Workflow Planning And Prioritization
S&op Management
Pricing
5s
Lean Manufacturing
Negotiation
Continuous Improvement
Business Strategy
Marcelo Fazolin Education Details
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Mit Sloan School Of ManagementOperations And Value Chain Management -
Fgv - Fundação Getulio VargasInternational Business Management
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Espm Escola Superior De Propaganda E MarketingMarketing
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Pontifícia Universidade Católica De CampinasBusiness Administration
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Fiec - Fundação Indaiatubana De Educação E CulturaData Processing (It)
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Georgia Institute Of TechnologyApics Certified Supply Chain Professional (Cscp) Boot Camp
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Georgia Institute Of TechnologyTransportation And Distribution (Cltd) Boot Camp
Frequently Asked Questions about Marcelo Fazolin
What company does Marcelo Fazolin work for?
Marcelo Fazolin works for Pretium Packaging
What is Marcelo Fazolin's role at the current company?
Marcelo Fazolin's current role is Global Supply Chain Executive | Automotive Aftermarket Business Growth Strategist | International Leadership | Customer Experience Booster | Spare Parts Business Expert.
What is Marcelo Fazolin's email address?
Marcelo Fazolin's email address is mf****@****uto.com
What is Marcelo Fazolin's direct phone number?
Marcelo Fazolin's direct phone number is +141322*****
What schools did Marcelo Fazolin attend?
Marcelo Fazolin attended Mit Sloan School Of Management, Fgv - Fundação Getulio Vargas, Espm Escola Superior De Propaganda E Marketing, Pontifícia Universidade Católica De Campinas, Fiec - Fundação Indaiatubana De Educação E Cultura, Georgia Institute Of Technology, Georgia Institute Of Technology.
What are some of Marcelo Fazolin's interests?
Marcelo Fazolin has interest in Children, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Marcelo Fazolin known for?
Marcelo Fazolin has skills like International Team Management And Leadership With High Cultural Diversity, Customer Oriented, Results Oriented, Strive For Excellence, Process Improvement And Systemic View, Automotive Aftermarket Business, Parts Distribution Center Management, Spare Parts Forecasting, Project Management, Customer Demand Management, Spare Parts Export, Logistics.
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