Marcelo González M.

Marcelo González M. Email and Phone Number

Sr. Project Specialist - Tecnología y Seguridad Informática. @ Deloitte
new york, new york, united states
Marcelo González M.'s Location
Chile, Chile
About Marcelo González M.

Professional with years of experience in the development of projects and new business in international companies inside of Chile as well as abroad. Vast experience in Business Process Management, Applications Development, Customers Support, New Business Development and Sales Troubleshooting, having been part of Pre-Sales Process. Successful development of business opportunities in the stage of sales as well as the processing of both, administrating the project’s whole life cycle.Extensive knowledge and experience in Project Management for Telecommunications (Telco) Market, like Telco Business process Management, Business Process Modeling and Optimization, Project Teams and User’s Training.Knowledge and experience in CMMi, PMI, ITIL projects for Software Factory (SW) and Support Areas.My strengths are a high level of initiative, pro-activeness, customer orientation, reliability, empathy and flexibility to adapt to change, pressure and diversity.

Marcelo González M.'s Current Company Details
Deloitte

Deloitte

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Sr. Project Specialist - Tecnología y Seguridad Informática.
new york, new york, united states
Website:
deloitte.com
Employees:
295722
Marcelo González M. Work Experience Details
  • Deloitte
    Sr. Project Specialist
    Deloitte Dec 2022 - Present
  • Banco Bci
    Project Manager
    Banco Bci Dec 2018 - Present
    Responsible for information assessment, analysis and definition of deliverables for security TSA (Walmart).Management and coordination of POC's of BCI security tools to be implemented in SSFF (Servicios Financieros branch).Responsible for the implementation and monitoring of security projects (PCI compliance) of support to BAU operation of SSFF.Management and coordination of BAU project activities of SSFF, responsible of control tasks, identification of gaps in the As-Is / To-Be model used, generation of policies and procedures that ensurethe proposed objectives.Responsible PMO from the Ciberdefense area for SSFF provides: Project Support, Project Management Standards and Methodology, Maintain Lessons Learned, Support Project Management Tools and Software, Project Control, Inter-project Communication, Promote Project Management.
  • Simple Data Corp.
    Project Manager
    Simple Data Corp. Oct 2017 - Sep 2018
    Santiago, Santiago Metropolitan Region, Chile
    Responsible for the implementation of the ToolBox product (virtual toolbox for the field technician), analysis and information assessment for Latam customers (Telefónica Argentina, Telefónica Chile, Telefónica Colombia Telefónica Perú,).Responsible for the operational continuity (7x24) of the ToolBox product, management and solution of incidents reported by customers (Support 1, 2 and 3).Management and coordination of tasks (follow-up meetings), gantt management (Project Management), risk assessment and mitigation of them.
  • Metlife
    Project Manager (Project)
    Metlife Aug 2013 - Feb 2015
    - Remediation Project Manager (Technology Update) for the company applications that will be migrated to the U.S. Data Center, coordinating the activities of the testing and software factories (outside companies), as well as the internal development team of the company.- Generation of the remediation plan (phases and costs) for the applications that will be migrated from the Chile Data Center to Data Center in U.S.- Collecting and processing company's data (application type, architecture, business area, functionality, criticality, etc.) for all applications in order to migrate it from the local Data Center to the Metlife EE.UU. Data Center.- Consolidation of information into the eMPIR tool (Accenture), which will be used for the generation of bundles applications/software to be migrated.
  • Entel
    Project Manager (Project)
    Entel Nov 2012 - Jun 2013
    - Project Manager responsible for the evaluation information, generating plans and coordinating the transfer of resources from the Data Services Department in the areas of Operations and Application Management to the Integrated Service Department for the customer Entel Systems (ES).- Evaluation information, analysis and improvement proposal SAP service, OLA's SLA'sy generation of services delivered to Entel GS.- Evaluation information and proposed improvements for Command Center services and monitoring applications.- Collection of information and ideas for improvement for incident management service Entel ES client.
  • Grupo Copesa
    Project Manager
    Grupo Copesa Nov 2010 - Jul 2012
    - Project Manager for all initiatives from the "People & Organization" department who is responsible for leading the cultural change within the company, understand business needs and help achieve organizational objectives.- Project Manager of the Software Factory from the development area, managing internal and external resources (suppliers).
  • Grupo Copesa
    Process Engineer
    Grupo Copesa Nov 2010 - Jul 2012
    - Process engineer responsible for the operational development from the Technology area, analyzes, evaluates and proposes improvements to the current production process supported by methodologies such as COBIT, ITIL, CMMI.- Develop new procedures, policies, tools and indicators to improve the management of technology management (PMO). - Control and manage tasks such as: Management of Technology, Deloitte audit of Copesa, etc.
  • Vm.Ica
    It Consultant (Project)
    Vm.Ica Jan 2009 - Nov 2010
    Consultant for "Process Optimization Roaming” project. Telefonica Internacional (TISA)-WeDO Technologies in LatinAmerican operators.Responsible for project evaluations, opportunities qualification and development in meetings with customers and joint analysis of agreed-upon goals, allowing commercial objectives to be achieved.
  • Telefonica
    Corporation And Global Customers Business Consultant
    Telefonica 2007 - 2008
    Responsible for project sales adding value to customers with mobile solutions such as Purchase Order issuing implementation (SAP) using Blackberry devices, Sales Projects in the field such as: Competitor’s Price Checks, Stock inventories interacting with SAP. Telemetry projects (remote measurements) using GPRS/EDGE/3G networks.Responsible for consistent project evaluations, development and implementation to Corporate and Global Customers in the Trade and Industrial sectors, such as Soprole S.A., Nestlé Chile S.A., Danone Chile S.A., L’Oreal Chile S.A., Clorox Chile S.A., 3M, Dalkia and Soluziona.
  • Indra Systems
    Account Manager/Project Manager
    Indra Systems 2004 - 2006
    Account Manager responsible for Telecommunication companies project evaluations (Movistar Chile, Telefónica Móviles mAs). Opportunities qualification and development in meetings with customers and joint analysis of agreed-upon goals, allowing commercial objectives to be achieved. Project Manager responsible for the application development contract (3 years) for Movistar Chile, being the head of all projects developed in all areas of the company, using the Movistar Project Management Methodology which is aligned to PMI (PMBoK).Project Manager responsible for all application functionality (support levels) carried out by INDRA (SW Factory Argentina-Chile) for Movistar, using the Service Management Methodology based on ITIL. Process re-engineering Project Leader for Movistar Panamá, in compliance with the strategic objectives defined by the company and using INDRA's methodology.
  • Thales Information Systems
    Functional Analyst (Project)
    Thales Information Systems Jan 2004 - Sep 2004
    Analysis and improvement of project “Consolidation of Accounts Payable” developed by Telefónica Móviles mAs, using RUP (UML) methodology, resulting in cost reductions through efficient code administration which lead to maintenance cost reduction.
  • Cas-Chile S.A. De I.
    Project Manager (Project)
    Cas-Chile S.A. De I. Oct 2002 - Nov 2003
    Project Manager responsible for the implementing City Hall Systems (San Bernardo), aiming mainly at efficient administration of economical resources, gathered through contributors. Project Manager responsible for creating and transferring information from BBDD, from Sql-Server 2000 to Oracle 9i, using Workbench and Sql-Loader tools from Oracle 9i.
  • Atos
    Project Manager, Pre-Sales Consultant
    Atos 1998 - 2002
    Consultant responsible for business development with company’s key customers, analyzing its business processes and increasing its value through offered products, proposal generation and Pre-Sales. Project Manager responsible for customer service transference to the Southern region (Argentina, Brazil, México, Chile) from the billing system BSCS from the U.S.A to Chile, carried out in Miami and being in charge of a team aiming at keeping customer service working in the various mobile operators. Project Manager responsible for the professional team in charge of customer service for the Southern area (Argentina, México, Chile) to the billing system BSCS from the Santiago de Chile premises. Project Manager responsible for the migration project Telco systems CABS2000 to BSCS World Class System.Team Leader responsible for Front End team for Latin-America, implementation and development of projects in time,scope, budget and quality.

Marcelo González M. Education Details

Frequently Asked Questions about Marcelo González M.

What company does Marcelo González M. work for?

Marcelo González M. works for Deloitte

What is Marcelo González M.'s role at the current company?

Marcelo González M.'s current role is Sr. Project Specialist - Tecnología y Seguridad Informática..

What schools did Marcelo González M. attend?

Marcelo González M. attended Universidad De Los Lagos, Inacap, Inacap, Colegio Claretiano, Universidad De Talca.

Who are Marcelo González M.'s colleagues?

Marcelo González M.'s colleagues are Adrienne Daly, Sathish Murugesan, Robbe Wouters, Jason Robbins, Meriem Benaziza, Ahmed O., Sarah Malloy.

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