My professional journey is marked by an unwavering passion for marketing and innovation. As the Marketing Director at Eutbem, I bring nearly 20 years of experience, always seeking to create creative pathways for daily activities. From an early age, my curiosity about the future guided me towards the digital and technological market.I have had the opportunity to engage in diverse projects, ranging from the creation of communication strategies to M&A analysis. I have led the conception and launch of two e-commerce platforms, participated in the expansion of one of Brazil's largest retail franchise networks, and structured CRM systems, chatbots, and more.With strong analytical skills, I currently monitor KPIs such as LTV/CAC, ROI, CPC, CPA, open rates, CTR, conversions, and more. I conduct A/B testing and performance optimizations. I have experience in online advertising and marketing channels, including SEM, CRM, SEO, and others.I manage UX, content, PR, web analytics, and design teams with a data-driven approach. I develop consumer potential studies, focusing on goals such as acquisition, retention, and improving LTV through RFM analysis, cohorts, clusters, propensity models, cross-selling, upselling, and subscriptions. I have implemented chatbot journeys for customer service, sales, and post-sales.My leadership style is democratic, managing junior to senior-level teams with agile methodologies. I am highly familiar with Agile and Scrum, using tools such as Jira, Confluence, Asana, Monday, Clickup, Slack, Miro, and Figma.
Listed skills include Marketing, Marketing De Produtos, Marketing Communications, Brand Management, and 15 others.