Marcelo A. Email & Phone Number

Montreal, Qc, Ca

Montreal, Quebec, Canada

• Work with finance department stakeholders to identify business requirements related to the JD Edwards financials.• Translate business requirements into functional specifications for implementation.• Configure and test the JD Edwards finance module for accuracy and performance.• Implement functional enhancements and upgrades to the JD Edwards finance module.• Provide end-user training and support to ensure successful adoption and usage of the finance module.• Troubleshoot and resolve issues related to the JD Edwards finance module.• Collaborate with other teams on cross-functional projects to ensure seamless integration between modules.• Proposing systems solutions and identifying opportunities for efficiency and process improvement.• Assisting in the creation of business requirements, workflows, system design, and functional specifications.• Supporting integration testing of enterprise systems and post-implementation validation.• Conducting Gap Analysis, coordinating gap closure of business process changes.

Montreal, Quebec, Canada

• Provide functional application support to end users for daily tasks into the system (JD Edwards Enterprise 9.2).• Identify the incidents regarding month-end closing and prioritize them to get them solved respecting the Financial Closing calendar.• Identify the recurring mistakes/issues reported by the users and proposes solutions.• Provide training to the users online or onsite.• Help the finance and accounting teams resolve incidents regarding Security, interfaces and financial reports.• Participate in integration and testing of new core functionalities or modifications.• Managing and prioritizing multiple support tickets.

Montréal, Québec, Canada

Major Areas of Responsibility• Provide a quality front-line support experience to users• Create, maintain and publish JDE user process documentation• Develop, coordinate and deliver effective training via various in-person and on-line methods• Collaborate with global JDE team to develop and train best practices• Support reporting needs using multiple reporting tools

Montreal, Quebec, Canada

• Engages Business Leaders, providing consultation, gathering their requirements (project or support related) and translating them into functional - technical specifications• Review cross-functional business processes, identify gaps and propose remediation.• Maintains business process documentation and identifies areas for process improvement opportunities.• Facilitating business change in support of solution design and implementation.• Documents systems and their interdependencies.• Evolving and maintaining design documents to reflect changes introduced by new implementations.• Analyzes and problem solves system issues in respective application portfolio to determine the best course of action to correct the situation.• Facilitates cross-functional meetings/presentations with various levels of management.• Maintains domain Application-System knowledge and keeps abreast of new technology developments in key area of responsibilities.• Drives the quality assurance process by assisting the business to translate business requirements and use cases into test plans and scenarios.• Ensures the integration of all aspects of technology solutions and the compliance to established standards.• Providing technical assistance to the business in the use of information and data

Santiago Metropolitan Region, Chile

• Meet with Business Analysts and clients to define JDE system requirements.• Document and confirm JDE system requirements.• Provide hands on guidance, direction, solution design and quality assurance testing based on end user requirements and senior level knowledge of the JDE ERP base functionality.• Provide senior level enhancement, maintenance and support of the JD Edwards EnterpriseOne System.• Collaborate with Project Management team through the project life cycle.• Perform fit Gap Analysis.• Document Business Requirements and Use Test Cases.

Sydney, Australia

As JDE Business Analyst I am responsible for delivering business solutions enabled by JD Edwards and other core systems through defining requirements, performing analyses, and designing and testing systems. Also accountable for gathering and clearly documenting requirements of the business, identifying potential solutions to meet requirements, obtaining business approval and overseeing the delivery to the production environment. In addition to this, perform peer reviews, provide quality assurance on documentation and ensure solutions align with the enterprise architecture and strategic vision.Key responsibilities: • End-to-end accountability for provision of JDE support, ensuring delivery of service to the overall Business SLA• Providing on call support and maintaining a quality service when resolving severity 1 and 2 incidents including keeping business stakeholders appraised of progress• Providing support for inbound and outbound interfaces, ensuring that the other IT delivery teams monitor and resolve issues for them (Delivering through Others)• Maintain appropriate relationships with key business stakeholders whilst still being able to constructively challenge• Work with business users and project teams to deliver enhancements, including functional design and effort estimation• Providing JDE functional training and coaching to other team members within the JDE support team, to enable a cross skilled organization.

Santiago, Chile

JD Edwards (JDE) Senior Functional ConsultantProject: Client ENEX (Oil Industry) - JDE Migration Project from WorldSoftware to JD Edwards 9.1 "Cloud" Modules: Account Receivables, Account Payables.

Santiago, Chile

JD Edwards (JDE) Functional Consultant building and maintaining interfaces to the standard JDE Modules through the use of internal and outsourced Clients.• Training / Consulting / Testing Knowledge transfer.• Provide input and advice regarding JDE configuration and business functions to clients• Build positive client and peer relationships by developing an understanding of our clients, their business and project needs.• Anticipate problems and resolve them in order to ensure that the project is completed within budget, to the highest quality, meeting or exceeding client expectations.• Participate in the development of processes and procedures for the implementation project • Identify project conflicts or issues and communicate them to the Engagement Manager or Project Leader.• JDE Map Process Workflows.• JDE Project Documentation.• Define and assist in defining the User Roles & Responsibilities.• Gather requirements through a variety of techniques such as interviews, document analysis, requirements workshops, business process descriptions, scenarios, business analysis, tasks and workflow analysis. • Analyze and evaluate technical design/specs documents and ensure the design addresses functional requirements.• Develop and/or update training material, develop user guide/s and provide training when required. • Participate in project risk analysis, propose mitigation & contingency solutions. • Train, mentor & coach team members and other stakeholders. Soft Skills:• Time and priority management skills.• Team player.• Communication skills (written & verbal).• Documentation skills.• Analytical skills.• Adaptability to change.• Client-oriented.• Initiative & Autonomy.• Strong leadership.• Working well under pressure.

Santiago, Chile

Provide support to Oracle english-speaking customer using JD Edwards EnterpriseOne Financial Management Product Line (AR, AP), Chilean, Argentinian, Colombia, Brazilian Venezuela Localizations.I am in charge with delivering customer support with focus on the JD Edwards Financial module. Main areas of product knowledge include: Accounts Payables, Accounts Receivables, General Accounting, Fixed Asset, LATAM Localization.Within this possition, I have the following responsabilities:- Research, resolve and respond to complex issues across the product line and product boundaries in accordance with current standards.- Take ownership and responsibility for priority customer cases where and when required- Report high visibility cases, escalation, customer trends to management- Work with Oracle Development/Support Development for product related issues- Review urgent and critical incidents for quality- Initiate and participate in process improvements within the product line- Create/lead training workshops for product line, create solutions and white papers- Deliver product training, in class and online, as lead training instructor for internal resources- Coach new hires