Focused on cooperation between areas, aligning the organization's strategic objectives seeking synergy and value, through the combination of technology and operational excellence, organizing and leading teams based on agile problem solving models and tools to support the management of activities.Obstinate by knowledge and information, professional data driven, with an emphasis on innovation, design and execution of the tactical model and optimization of operational processes.Experience as a consultant in internationally renowned consulting companies with participation in business transformation projects, strategic planning, improvement of business response and turnaround in organizations of various sizes and market segments. Acting as operational manager in Telecommunications, Technology, B2B, and Consumer Goods Industry, responsible for the continuous improvement of all processes aligned with the stakeholders, development of KPIs, increase in productivity, consolidation of Systems Integration and improvement of operational efficiency indexes.