Contributed as part of a team assigned to the Siemens Healthineers account, performing the following key tasks:• Developed a tracking method for UiPath automation errors by connecting UiPath Orchestrator with MS Lists via Power Automate. This created a Kanban board that updates every 10 minutes, reducing duplicated work and enhancing team performance. The system serves as a knowledge base, providing quick access to recurring issues, improving the support team's efficiency in handling them, and enabling report creation to identify error-prone bots and gather insights.• Developed, supported and monitored existing and new automated processes developed with UiPath;• Developed reports, conducted data analysis, and manipulated data using KNIME;• Investigated automated process activities, focusing on quality assurance and identifying opportunities for improvement;• Created and maintained documentation related to support activities and robotic processes.

Contributed as part of a team assigned to the Siemens Gamesa Renewable Energies account, performing the following main tasks:• Provided support and contributed to development by maintaining and monitoring existing automation processes created with Automation Anywhere 360;• Investigated automation process activities, focusing on quality assurance and identifying potential improvements;• Created and maintained documentation related to support activities and automation processes;• Responsible for generating Control Reports on robotic activities using PowerBI and Kibana.

Contributed as part of a team assigned to the Siemens Healthineers account, performing the following tasks:• Provided support through the maintenance and monitoring of existing automation processes created with UiPath;• Investigated automation process activities.

Contributed as part of a team assigned to the BP account, performing the following tasks:• Provided support and contributed to development by maintaining and monitoring existing automation processes created with Automation Anywhere Enterprise (v11);• Investigated automation process activities, focusing on quality assurance and identifying opportunities for improvement;• Created and maintained documentation related to support activities and robotic processes;• Was responsible for generating Control Reports on robotic activities using PowerBI, which were sent to the business area on a weekly basis.