Marcelo Lopes Vilela Email and Phone Number
Senior IT Executive, with a career spanning more than 35 years, he has worked from the Strategy of the Technology areas to the management of IT operations, leading fronts for the Digital Customer Journey, Digital Transformation of organizations, IT Infrastructure, Systems, Business Support and Strategic Project Management, managing more than R$ 200MM budget/year.Experience in the IT Management Life-Cycle, defining the entire strategic planning of the area, leading teams for technology strategies, systems development, platform implementation/migration, cybersecurity, contracting/management of market suppliers, Data Center, innovation strategy, technology processes, IT project management, operations efficiency, among other fronts.In addition to his experience, he has worked as an Advisory Board member, looking not only at the Digital Transformation of businesses, but also at the Performance and development of new businesses. Currently, he is Dasa's Senior IT Director (CTO), responsible for BU Diagnósticos' technology performance strategy, defining performance models for Systems, IT Operations, Digital Transformation,. Customer Journey, and IT Project Management, also responsible for the Integration Projects of the M&A processes with other companies. Author of the book "Systems Sustainability", he has a constant eye for people and customers.He has worked for other large companies in the market, such as Banco Tribanco, ASA Bank, Cielo, Total Express, Odontoprev, Redecard, among others.Core Skills:+ Strategic Planning + Technology Management+ Innovation Strategy+ IT Infrastructures + IT Projects + New Business + Customer Journey + Strategic Negotiations + Budget Management + People Leadership
Banco Bs2
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Superintendente Executivo Engenharia De SoftwareBanco Bs2 May 2024 - PresentSão Paulo, Brasil -
Member | Advisory BoardInstituto Zencancer Nov 2022 - PresentRio De Janeiro, Brasil -
Senior It Director (Cto)Dasa Jan 2022 - May 2024São Paulo, BrasilIT Executive at the company, he is responsible for structuring/defining the entire business strategy for Technology, IT Operations, Digital Transformation, Infrastructure and Support at BU Diagnósticos, working from technology analysis, support for the business areas and budget management, to looking at Innovation, project management, partnership development and strategic negotiations. Key activities:+ Strategic planning for the area, looking at the short, medium and long… Show more IT Executive at the company, he is responsible for structuring/defining the entire business strategy for Technology, IT Operations, Digital Transformation, Infrastructure and Support at BU Diagnósticos, working from technology analysis, support for the business areas and budget management, to looking at Innovation, project management, partnership development and strategic negotiations. Key activities:+ Strategic planning for the area, looking at the short, medium and long term+ Defining the Technology strategy, focusing on User Experience (UX)+ Market analysis, new technologies and the company's IT performance+ Budget management, acting on deviations and needs+ Supplier prospecting/development and management+ Mapping and reviewing all IT processes, with a focus on reducing costs+ Project management, with emphasis on the more than 40 M&A integrations carried out by the company+ Interface with the company's strategic areas, prioritizing/negotiating demands+ Constant focus on the customer's digital journey, creating new Relationship Channels/APPs + Leading 220 direct and 180 indirect people Show less -
Executive Director Of It & OperationsTribanco Sep 2020 - Feb 2022Uberlândia, Minas Gerais, BrasilReporting to the CEO, he was responsible for the company's Technology strategy, defining everything from the area's operating model to monitoring IT Operations, Systems Architecture, Digital Transformation, Customer Journey, among other fronts.He also led the bank's Operations, managing the BackOffice (After Sales) and the Call Center.Key activities:+ Strategic planning for both areas+ Technology strategy with a focus on operational efficiency and the customer… Show more Reporting to the CEO, he was responsible for the company's Technology strategy, defining everything from the area's operating model to monitoring IT Operations, Systems Architecture, Digital Transformation, Customer Journey, among other fronts.He also led the bank's Operations, managing the BackOffice (After Sales) and the Call Center.Key activities:+ Strategic planning for both areas+ Technology strategy with a focus on operational efficiency and the customer journey+ Project management, with a focus on digitizing services. E.g.: Implementation of PIX and PF Accounts+ Leadership in Systems Architecture and Data Modeling, generating Insights for all leaders+ Management of after-sales/call center operations, in partnership with supplier Call Link+ Looking at the performance of operations, acting on deviations and needs+ Managing budgets of ~ R$ 100MM/year+ Leadership of 150 people (80 in IT and 70 in Operations) Show less -
Executive Superintendent Of TechnologyAsa Bank Jan 2020 - Jul 2020São Paulo, BrasilA financial startup, he was responsible for structuring the Technology area from scratch, accelerating the implementation of the Group's ASSET Management, defining everything from strategic planning to performance models for all IT operations, leading people and business partners.Key activities:+ Structuring the Technology area from scratch+ Strategic planning for the area, with a focus on creating processes/standards+ Definition of the operating model for systems… Show more A financial startup, he was responsible for structuring the Technology area from scratch, accelerating the implementation of the Group's ASSET Management, defining everything from strategic planning to performance models for all IT operations, leading people and business partners.Key activities:+ Structuring the Technology area from scratch+ Strategic planning for the area, with a focus on creating processes/standards+ Definition of the operating model for systems, customer journey, cybersecurity, etc+ Planning/management of all phases of the area's implementation project+ Structuring all the area's indicators, acting on deviations and needs+ Managing the budget, IT partners and suppliers+ Leading 20 people directly Show less -
Member | Advisory Board, Operations & TechnologyCateno Jul 2019 - Jan 2020São Paulo, Brasil -
Systems Director | New Business, Technology Development & PerformanceCielo Jun 2018 - Jan 2020São Paulo, Brasil -
It Executive Director | Innovation & Performance ManagementInternational Meal Company Mar 2017 - Jun 2018São Paulo, Brasil -
It DirectorTotal Express Aug 2014 - Feb 2017São Paulo, Brasil -
It SuperintendentOdontoprev Feb 2012 - Jul 2014São Paulo, Brasil -
Systems Development SuperintendentIsban Brasil S/A Aug 2008 - Dec 2011São Paulo, Brasil -
Executive It Solutions ManagerRedecard Feb 2004 - Sep 2008São Paulo, Brasil -
It Project ManagerBank Of Boston Dec 2000 - Feb 2004São Paulo, Brasil -
Senior Systems AnalystBanco Nacional Apr 1989 - Dec 2000 -
Operations SupervisorBanco Nacional Jan 1988 - Apr 1989 -
Operations AssistantBanco Nacional Mar 1987 - Jan 1988
Marcelo Lopes Vilela Education Details
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Tech-Driven Business Management -
Digital Business And Skills -
Data Processing
Frequently Asked Questions about Marcelo Lopes Vilela
What company does Marcelo Lopes Vilela work for?
Marcelo Lopes Vilela works for Banco Bs2
What is Marcelo Lopes Vilela's role at the current company?
Marcelo Lopes Vilela's current role is Senior IT Director | CTO | Advisory Board | Technology Projects | IT Operations | Digital Transformation | IT Infrastructure | Operations Efficiency | New Business | Customer Journey.
What schools did Marcelo Lopes Vilela attend?
Marcelo Lopes Vilela attended Startse, Anhanguera Educacional, Anhanguera Educacional, Unisant'anna.
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