Marcelo M. Email & Phone Number

São Paulo, Brazil

Greater Campinas

Contract management covering the scopes of Facilites for Office, Critical Facilities for Data Center and Raised Floor / IT Services;Hard service management, including UPS and Batteries, STS, HV and MV Power Substation, Power Generators, HVAC (Chillers, Cooling towers and Fancoils), DC Power Supply, Fire detection, Building Monitoring System;Managing Executive Summary for DC infrastructure and IT area, reporting: Cooling and Power redundancy and loa, IT occupancy and load;Responsible for administrative and technical team, including, Engineers, Technicians 24x7 support, HSE, Planning and Spare parts inventory;I lead a specialized team to ensure the availability and resilience of the critical infrastructure, composed by engineers and technicians with 24x7 support, as well as supervise the areas of CMMS, inventory of spare parts, and management of suppliers / OEMs.Management of IT team responsible for the raised floor space;Coordination of RCA (Root Cause Analysis) for critical incidents;Vendors and O&M management;Management of contract budget;Responsible for CAPEX and OPEX annual plan;Opeational KPI’s and Contract Perfomance Measurement management;

Greater Campinas

• Senior Facilities manager for IBM account, Hortolandia Site and other 15 branch offices, including the scope of Hard Service: building maintenance, energy systems (substation, genset, electrical panels and lighting, HVAC (chillers, fancoil and split), fire detection and combat system, and Soft service: space management, environmental management (waste and chemical products control), mail service, carpet cleaning, housekeeping and gardening;• Management of preventive and corrective service orders planned on CMMS;• Coordination of administrative, planning, warehouse, technical teams and vendors;• Conduction of legal and technical standards requirements to develop maintenance services;• Contract financial management in order to maintain the costs within the budget;• Preparation of management report showing contracts’ operational and financial performance;• SLA’s – Service Level Agreement control, monitoring and development in accordance to the MSOW

São Paulo And Sorocaba Area, Brazil

• Projects and customers orders administration, assuring the delivery of products and services under the contract conditions, and ensuring customer satisfaction; Administrative support to sales, after sales, legal and finance teams; Interface between engineering, planning, production, logistics and services area; Team composed of 12 employees, including project manager, coordinator, and contract analyst;• Team restructuring, through a better resources allocation and their roles, what increased the team and projects performance, and improved the customer service level;• Key projects management, responsible for internal and external resources leadership; Managing the project scope, time, cost, risks, and assuring the accomplishment of all project deliverables;• Leadership to implement a new managing platform (BI – Business Intelligence) integrated to SAP ERP; which consolidated controls in a single database, increasing accuracy of data controls and reducing by 30% the duplicated activities;• Implementation of key indicators to measure the team and projects performances;• Analysis of management and sales reports distributed periodically to the managers and reported to the controller and Board of Directors;• Preparation of project reports, Sales Risk, and Sales Forecasts reports, to feed the POR – President Operating Report;

São Paulo E Região, Brasil

• Responsible for sales to Intercompany and Intragroup customers on the Latina America region, defining transfer price policy and maintaining customer relationship.

São Paulo Area, Brazil

• Projects management since its conception until the project is fully closed, with scope of delivering products and services for critical mission and infrastructure to data centers, telecom companies, and banks;• Physical-finance schedule development to control resources allocation, revenue, cost, and cash flow;• Managing employees and outsourced teams involved in projects; Follow-up of resources and areas to ensure the accomplishment of goals; Introduction of an effective control of the projects documentations; Leadership and active participation in meetings with the team and project stakeholders;• As "SAP ERP key user", I was team member of the project module deployment, allowing the control of revenue, costs and project margin through PEP Element;• Head of the ‘Amalgamation’ project, which consisted of the corporate’s companies merger. The project succeeded well, mitigating 98% of possible impacts that could be caused by the merger;

São Paulo And Rio De Janeiro Area, Brazil

• Guidance of a team with 240 professionals, including Technical Coordinators, Engineers and Administrative Analysts, on operation & maintenance contracts of energy systems, building, cooling, electricity substation and genset for banks and telecom companies;• Assessment of contracts managing reports presented by technical coordinators, supporting them on building action plans to improve the financial results of non-profitable contracts;

Rio De Janeiro And São Paulo Area, Brazil

• Leadership of technicians and vendors on maintenance services contracts, managing contract’s costs and revenue;

Vancouver, Canada Area

One-year period living in Canada, attending to language and vocational courses:- Business English course in order to improve the professional language proficiency;- Project management and Management Skill;

Rio De Janeiro Area, Brazil

• Administration of implementation contracts on telecom companies, hiring and leading installation teams and subcontractors.

São Paulo Area, Brazil

Ericsson is a multinational company, leader on the Telecommunication industry• Contracts implementation of infrastructure and energy system for telecommunication companies.Management of installation teams and development of service providers.

Uberlândia Area, Brazil

Engeset / Algar Tech is a company of the Grupo Algar, IT Infrastructure solutions and service provider.• Installation team supervisor of the external network and access network for wireline telephony.

Master Of Business Administration (M.B.A.), Project Management

Activities and Societies: - Strategy; - Administration; - Finance; - Managing development; - Project management;Program structured based.

Master Of Business Administration (M.B.A.), Project Management, Business And Management For International Professionals

Activities and Societies: - Innovations; - Growth strategies for existing markets; - Macroeconomics American; - Lean Six Sigma.

Language Course, English As Second Language

Certificated in “Business English”, course program structured on marketing, finances and trade business.

Post-Graduate, Company Management

Bachelor, Electrical Engineering