Experienced Senior Manager working in several contracts of office, critical facilities and IT services, O&M and project management, for companies leaders as technology manufacturer and service provider for data centers and telecommunication industry. Background in Electrical Engineering, Post-graduated in Project Management and Business Administration.Main skills:Executive management of critical infrastructure for Datacenters;Facilities management; O&M management; Project and contract administration management; Critical Environment and Risk Management; Implementation of best practices for critical infrastructure maintenance; Root Cause Analysis; Budget account control; Multidisciplinary team management; Vendors Management; Conduction of multiple end to end projects; Projects timeline development; Development and control of the key performance indicators; Certified Datacenter Design Professional – CDCDP, and advanced mastery of MS Office, Power BI Smartsheet and SAP ERP tools at user level.Primary results: Successful implementation of a new contract convering the scopes of Facilities Management for Office, Datacenter Infrastructure and Raised Floor / IT Service;Operational restructuring of the contract to regain credibility and customer satisfaction; Implementation of synergy among teams, increasing operational performance by 30%; Reorganization of the maintenance planning team and process, reducing 60% of service orders backlog; Process improvement through the standardization of the launching stages of a project; Greater precision in project control with the implementation of a new control system; 20% reduction in project completion time, negotiating shorter deadlines for equipment installations with suppliers; Successful implementation of SAP ERP project module; 98% mitigation of possible impacts on the process of subsidiaries joining.