Sr Key Account Technologist Engineer
Current- Drive NPI & evaluations by leading the project including hands-on work at the customer location, implement BU developed BKMs or CIPs at customer and execute necessary actions and modifications.- Provide answers to our customers by identifying problems, researching answers and guiding customer through corrective steps to resolve high value problems at customer sites.- Understand customer timelines for film development / roadmaps for current and future technology nodes and transfers the information to product management, business development and R&D.- Identify technical inflections points and work with R&D to ensure customer requirements and learnings are implemented into product development.- Responsible for the performance of our equipment at the customer. Customer specifications which are non-ASM standard are signed by the KAT.- Recognize early non-conformance of our product and takes the necessary steps for corrective actions, including analyzing data, involving hardware and process exports- Responsible to solve any escalation as efficient as possible problems, for NPI and installed base