Marcel Vergonet Email & Phone Number

Netherlands

Den Haag, Zuid-Holland, Netherlands

Since February 2024, I have been working at Spotler NL as a Customer Success Manager. In this role, I am responsible for monitoring the needs of our customers and collaborating with them to resolve any issues that may arise. I ensure that issues are addressed promptly and closely track customer satisfaction to proactively provide solutions before problems.

Zaandam, Noord-Holland, Nederland

In 2022, I collaborated with a small team to establish the Customer Success department and internally coached the Account Managers to transition into this role.

Zaandam

Responsible for maintaining relationships with partners and expanding collaborations. Additionally, accountable for designing smart campaigns that partners can leverage and for establishing new partnerships.

Zaandam, Noord-Holland, Nederland

OBI4wan provides user-friendly tools for online and offline media monitoring, webcare, chatbots, and media insights. As a client consultant, I conducted training sessions on the use of our solutions.

Amsterdam Area, Netherlands

SRM is known as the educator for professionals in marketing or communication who want to excel in practice. Whether you're just starting out or already very experienced: with an SRM course or training, you continue to advance in your field. As a trainer within SRM, I trained participants in the area of social media strategy and policy.

Utrecht

Content for the crowd, made by the crowd. Content Collective is the first crowdsourced publisher in the Netherlands. With a club of more than 150 people we make online magazines. With this we reach a large and diverse target group. Within the CSI team I work in the social media strategy, the sales and marketing team and I blog for 4 magazines, such as.

Leeuwarden, Friesland, Nederland

Cendris has demonstrated experience and expertise in supporting, implementing, and optimizing contact. Contact is social capital and deserves attention! Good contact between businesses and customers, between management and the workforce, and among employees themselves enhances qualitative and innovative output. We share experiences in connections!

Leeuwarden, Friesland, Nederland

Coaching of employees on the job.Training in communication/sales skills.

Heerenveen

A business offline network of entrepreneurs. Through various methodologies, we foster personal interactions and host impactful gatherings among professionals at unique locations.

Heerenveen

WeLearn is the trendsetting training agency centrally located in Friesland. We specialize in creating tailor-made training programs. Our slogan speaks for itself: "You name it, We train it!". Developing skills in areas such as sales, social media marketing, communication, and coaching within the company are challenges that motivate our team.

Leeuwarden, Friesland, Nederland

Guidance in social skills and host/hostess at Working with the City. Coaching of students with learning difficulties and immigrants.

Heerenveen, Friesland, Nederland

Restaurant managerSVH Master Trainer

Heerenveen, Friesland, Nederland

Restaurant manager

Heerenveen, Friesland, Nederland

Waiter

Education record

Practitioner, Cyber Security Awareness Program

I completed the AwareGO e-learning program, gaining valuable knowledge in cybersecurity and data protection. The training covered phishing.

Practitioner, Cyber Security Awareness Program

Het programma behandelde onderwerpen op de gebieden: Het verspreiden van virussen, Observatie, Urgentie phishing, Wi-Fi, Delen op sociale.

Effectief Beïnvloeden, Communication, General

Na de training was ik in staat mijn doelen effectiever te bereiken door optimaal commitment te verkrijgen van mijn gesprekspartner.

Communicatie, Assertief Optreden En Communiceren

Na de training was ik in staat assertief en zelfverzekerd te communiceren. Daarnaast heb ik nog beter geleerd hoe je om kunt gaan met.

Development Program Account And Opportunity Management Winning Complex Sales Opportunities

Elke dag opnieuw nemen relaties beslissingen in een complex samenspel van mensen, processen en mechanismen. Omdat die keuzes ook voor mij.

Master, Pedagogisch Didactisch Technische Hogeschool

Na de opleiding mocht ik leraren ondersteunen in lessen en praktijk vaardigheden begeleiden.