Leading a team to embed Performance Engineering as a standard Information Technology process. Assist the company's various IT departments in managing the performance of internal and external facing applications during (pre-)deployment and production cycles.Activities range anywhere from data analysis, building and maintaining an automated performance analysis engine, building change detection algorithms and alerting, building performance dashboards to presenting & evangelizing performance best practices around the company!Responsibilities include regular performance meetings with program managers, enforcing action plans to improve web performance, monthly/quarterly reporting to senior leadership and ensuring a company service level for global webpage response times.

Application Performance Engineering. Assist companies with the management of business critical applications during the (pre-)deployment and production phases. This can be troubleshooting, performance analysis, bandwidth capacity planning, application/network modelling, etc. of any application that makes use of a client's local and wide-area networks.

Pre-Sales Consultant for Application Quality Testing and Application Performance Management software solutions of Compuware. Actively involved in sales-cycles together with account managers by presenting and demonstrating the software solutions to potential clients. Be involved in the technical side of the sales cycle by writing technical proposals, respond to RFP's, etc.

As a member of the Business-2-Business development team, I was involved in the development of a back-office order processing system that connected clients directly to the company's back-end Mainframe. Development was mainly front-end related using Microsoft IIS and ASP technology.Prior to joining the development team, I was involved in the company's relocation of the Canadian Headquarters to a 12-story building in Mississauga, Canada. Activities included installation of a 100 Mbps fiber-to-the-desktop network infrastructure, deployment of Novell network software and Windows based user desktops.

I took my knowledge and expertise of the "SERA" ERP system from Saudi Arabia to Canada and started a local sales office for SERA (headquartered in the Netherlands). I was responsible for all sales and marketing of the SERA system. I successfully performed migrations to the ERP system for a number of companies in the local area.Activities included procurement and installation of required back-end systems, analysis of the client's business processes, migration of manual processes to their digital counterparts, data entry and training. Along with providing and maintaining the ERP system, I also became the client's overall IT manager and took care of everything from network support to installing new printer cartridges.

Started as manager of the local repair facility where the company repaired and maintained pneumatic and hydraulic cylinders. Found an opportunity to get involved in the company's migration to a new computer system that included Electronic Resource Planning (ERP). Quickly became the company's "computer guy" and was responsible for the ERP system, local network infrastructure, desktop support, printer support and data integrity of the 10,000+ products we sold. During my tenure, the company expanded into other locations in Saudi Arabia, Bahrain and Qatar and I was responsible for connecting those locations to the ERP system through daily batch processing of sales data and for regular maintenance of hardware and software. Became intimately familiar with all of the company's business processes and gained a high level of proficiency in the ERP system. This lead to my very early experience with software programming - I was hooked!