Marcel Winkel

Marcel Winkel Email and Phone Number

Senior HR-IT consultant and program manager @ Consultday
The Hague, ZH, NL
Marcel Winkel's Location
The Hague, South Holland, Netherlands, Netherlands
Marcel Winkel's Contact Details

Marcel Winkel personal email

n/a

Marcel Winkel phone numbers

About Marcel Winkel

• I am a senior manager/director with 20+ years of IT experience, specialized in IT Management, Large Program management, Digital Workplace, IT Operations and Service Delivery Management (ITIL), • I have been successful in large & complex multinational environments (>120000+ employees and have more than 15 years’ experience of local and remote organizational management with teams up to 30+ people• I am an initiator, motivator and decision maker with strong people skills and have the ability to communicate to both technical, non-technical and sr Exec Management audiences. • I like to be part of a team/group of people on “a journey” who have the ability and authority to bring change and make a tangible difference.Projects to note:• Leading HR Transformation Program which encompassed Process Redesign (Simplification), selecting and implemeting Cloud/SaaS solution (13000+ employees) and determining Business Process Outsource (BPO)• Determine New Video Strategy and execution from on-premise to Cloud (Zoom implementation) across the enterprise. The program was the winner of the Sanofi ITS Award in 2018.• Initiated and executed Service Improvement Plan for Video Conferencing, raising the Meeting Success Rate to 98%. • Skype migration and implementation (full Enterprise Voice) 45000+ users• Outsource RFP’s & implementation (Global ServiceDesk, Infrastructure Management)

Marcel Winkel's Current Company Details
Consultday

Consultday

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Senior HR-IT consultant and program manager
The Hague, ZH, NL
Website:
consultday.nl
Employees:
31
Marcel Winkel Work Experience Details
  • Consultday
    Senior Hr-It Consultant And Program Manager
    Consultday
    The Hague, Zh, Nl
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  • Kpn
    Lead Hr Digital
    Kpn May 2023 - Present
    Rotterdam, South Holland, Netherlands
    - Leading a team of professionals to achieve the best (Digital) User Experience of HR processes, with a secure and compliant manner, achieving the best Data Quality, reporting to VP HR Digital- Creating KPN's yearly HR Digital roadmap, setting priorities and executing in a Agile manner as Business DevOps team with IT- Accountable/Responsilbe for the execution of the Digital roadmap programs including Budget- Implement and improve the Click-Call-Face strategy and HR ServiceModel (Zelfservice-Hulp-Advies)
    View
  • Kpn
    It Demand & Program Lead
    Kpn Dec 2019 - Apr 2023
    Rotterdam, Provincie Zuid-Holland, Nederland
    - Lead HR stream in the multi-year (2019-2023) Transformation program @ KPN (BRIDGE), simplifying processes and implementing Oracle Cloud (Oracle HCM) across 12000+ employees- First point of contact for new IT initiatives, IT projects and requirements within and to internal customers - Accountable for, guard and execute the IT roadmap within the Digital & Analytics roadmap - Develop and implement IT Policy & Procedures realizing company HR goals in line with business plan, budget and IT programs- Accountable for IT improvement projects within the current IT landscape of Infra and Process- Providing strategic advise on IT Operational items to the corporate HR Leadership• Manage vendor RFP For Payroll and HR business process outsourcing and vendor assessment for HCM Cloud solution (Oracle vs SAP); Coordinate and support the executive decision making process. - Program management of HR as part of the BRIDGE KPN program (2019-2023), transforming to a fit-to- standard Oracle Cloud, enabling employee and manager self service for HR processes around Compensation, Recruitment, Onboarding, Absence, Time, Expenses and Performance. At the top of the program, the team consisted of 35-40 core members (proces management, configuration engineers, testers and change management.- Stream lead HCM representative within the overall KPN BRIDGE program, managing cross functional topics with other streams such as Finance, Supply Chain, Procurement and Projects.- Responsible for establishing the quarterly and yearly HR IT Roadmap in collaboration with HR Business and HR Journeys (HR Policies)- Setting up and Responsible for the HR IT Incident and Change management.- Stabilizing Implemented processes and improve.- interim VP HR Digital Technology & Analytics role (March 2022 – Aug 2022); part of HR Leadership
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  • Sanofi
    Head Of It Infrastructure - Video Services
    Sanofi Oct 2016 - Nov 2019
    - Accountable for Enterprise (Global) Video Services, a department within Sanofi Digital WorkPlace (CTO organization, IT Infrastructure) - Directing a global team (based across the world) to Define Deliver and Maintain the entire Lifecycle (Architecture, Design, Plan, Build, Deploy and Run) for Infrastructure Video Services (Video Conferencing, Telepresence, Skype for Business integration, Zoom, Polycom, Webcasting, Video On Demand), - Defined, Executed and Implemented new Video Conferencing Service Strategy moving from on premise to Cloud (Zoom), migrating 120.000 users globally, implementing 300+ rooms with a Customer Satisfaction of 97+%Define, Monitor, Measure Service Level Agreements and Objectives internal and with external vendor & managed services- Define, measure and report on customer centric end to end Service Performance [KPIs] and utilization metrics- Identify, communicate and execute Continuous Improvement opportunities of Video Services- Accountable for the Video Services Project Portfolio Budget and Recurring (OPEX) costs (10M€+)- Contribute to the definition, development, market the global Digital Workplace (Service) Strategy & IT Infrastructure Vision
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  • Sanofi
    Head Of Emea It Infrastructure - Collaborative Services
    Sanofi Oct 2013 - Sep 2016
    - Direct a team (30+ FTE, 20+ external) and managing budget to provide 24x7 support and implementation of Collaborative Services in EMEA which include messaging (email), instant messaging (Lync), audio/video conferencing, telephony voice, video, smartphone/tablet and mobile activities according to established SLA/SLO/OLA’s.- Manage and/or support the project delivery of business and projects that require Collaborative services- Implement, deploy and operate global processes and tools.- Harmonize and expand Collaborative services across all sites and countries in EMEA. - Define and maintain SOPs and quality standards.- Migration program to SIP/IP using Lync Enterprise Voice for EMEA user base (45.000+ users)
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  • Sanofi-Aventis
    Head Of It Demand Management, Regional Service Delivery Emea
    Sanofi-Aventis Oct 2012 - Sep 2013
    - Act as single point of contact (SPOC)/Business Partner for Regional Service Delivery organization on IT demand matters- Responsible for strategic design of RSD EMEA, part of the RSD EMEA Leadership team- Manages, understands and evaluate IT demand requests for Global Infrastructure Services Regional Service Delivery- Manage the prioritization process of the demands an determine the needs to the RSD capacities- Responsible to coordinate and identify required resources and activities- Provide, implement and maintain framework to assess and manage delivery capacity- Advice and counsel on architecture and design proposals and process implementation- Monitor project/program status and ensure compliancy with agreed timelines and budget- Manage, maintain and improve processes for demand intakes, prioritization and governance- Evaluate, monitor and improve the performance and competitiveness of IS services- Owner of processes and tools to define Demand Management strategies
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  • Genzyme Europe Bv
    Associate Director, Enterprise It Infrastructure
    Genzyme Europe Bv Feb 2011 - Nov 2012
    - Regional Liaison (relationship management) globally for Enterprise Infrastructure (EI) services to other IT groups & MSP/Vendors and the business, as appropriate- Lead and assist Service Delivery Managers with local/regional management function in the space of Networking, Systems/Storage, Desktop Engineering, Telecom, IT Facilities (Datacenters)- Establish regular regional management meetings and Customer Services Reviews - Oversee regional EI services of IT Project Portfolio and Operational Work Activities (OWAs), establish the relative priority setting.- Function as stakeholder in IT projects that have significant regional impact- Takes ownership and act as ‘Crisis Manager’ where needed in case of incident management & problem management- Assist the Service Delivery Managers with the development of IT processes to ensure adequate service levels for customers and improve the overall quality and performance- Lead/Participate in project due diligence activities for regional based projects involving IT Infrastructure, as needed- Analyze the needs of business units and sites to establish priorities for EI services and implementation work in line with global standards- Provide input to and participate in global sourcing RFP efforts in the Infrastructure space (Server/Storage, Managed Network, Datacenters)- Participate and co-Lead Merger/Acquisition in the IT area, Global Workstream of IS Integration, Organizational mapping of staff
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  • Genzyme Europe Bv
    Manager At Enterprise It Infrastructure Emea
    Genzyme Europe Bv Sep 2009 - Jan 2011
    Regional Lead/Liaison for all Enterprise Infra Services in EMEA (Networking, Systems/Storage, DataCenter/IT Facilities, Desktop Engineering, User Support)- Regional personnel management- Stakeholder in IT Projects with significant regional impact - Oversee regional IT Infra services of IT Project Portfolio - Provide input and participates as stakeholder in the Global IT budget and strategic long range planning - Establish Customer Reviews & prioritize Services delivered
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  • Avaya
    Sr Manager, International It
    Avaya Jan 2008 - Aug 2009
    Responsible for Program : EMEA Complexity reduction, aimed to drastically reduce the application landscape in EMEA delivering business process complexity reduction (>1M$ project)Having end responsibiliry on all IT aspects for all Real Estate projects (team reporting to me handles day-to-day PM related work) in EMEA
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  • Avaya
    Senior Manager, It Business Services Emea
    Avaya Feb 2007 - Dec 2007
    Sr IT Manager managing, prioritizing and building demand capture for IT Tactical business requests (both application and infrastructural) across EMEA.Facilitating the EMEA business priority setting (Business Council) and building business cases for prioritized requests (ROI, Total IT investment).
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  • Avaya
    It Business Liaison, Emea
    Avaya Jan 2007 - Jun 2007
    FocusSupport the EMEA leadership with the significant challenges that exits today in the region. EMEA as the second largest region has particular issues with the complexity of its business model and the need to complete Tenovis integration.The team is responsible for managing the EMEA IT portfolio and will partner with the business to capture and prioritize demand As part of this process the team will ensure alignment with global strategies and optimize business value creation.DeliverablesOptimize the business value creation of the EMEA IT investment portfolio in FY 07Support EMEA portfolio delivery and the measurement of ROI realization for IT investmentsDevelop optimized and agreed proposal for EMEA IT investment portfolio in FY 08
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  • Avaya
    It Manager Northern&Eastern Europe
    Avaya Sep 2003 - Dec 2006
    - End to End responsibility for IT systems in Northern, Central and Eastern Europe.- Project Initiation based on Business changes- Operational end responsibility for IT
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  • Avaya
    It Manager Netherlands & Nordics
    Avaya Jul 2001 - Aug 2003
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  • Ordina
    Technical Manager
    Ordina Aug 1999 - Jun 2001
    Responsible for management of 35 + IT professionals at customer sites/projects
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  • Ordina
    Project Manager/Consultant
    Ordina Jul 1997 - Aug 1999
    Project Mananagement & Consultancy on Business Intelligence
    View
  • Elc
    Project Manager/Bi Consultant
    Elc 1996 - 1999
  • Kemira
    Application Management
    Kemira 1993 - 1996
    View

Marcel Winkel Skills

It Management Project Portfolio Management People Management Rfp Preparation International Management Vendor Management International Project Management Infrastructure Projects Acquisition Integration It Outsourcing Itil It Operations It Service Management Matrix Management Global It Organizational Structure Prince2 Relationship Management It Transformation Information Technology Management Infrastructure Rfp Business Process Enterprise Software Enterprise Architecture Governance Service Delivery Telecommunications Project Planning Program Management Integration Outsourcing Business Process Improvement Incident Management Business Intelligence Erp Data Center Project Management Software Development Analysis It Strategy Change Management Leadership Cloud Computing Service Management Business Analysis Cross Functional Team Leadership Project Delivery Pmo

Marcel Winkel Education Details

  • St Exin Ambi
    St Exin Ambi
    It System Analysis
  • Beneden Maas
    Beneden Maas
    Meao Ba Plus Informatica

Frequently Asked Questions about Marcel Winkel

What company does Marcel Winkel work for?

Marcel Winkel works for Consultday

What is Marcel Winkel's role at the current company?

Marcel Winkel's current role is Senior HR-IT consultant and program manager.

What is Marcel Winkel's email address?

Marcel Winkel's email address is ma****@****ofi.com

What is Marcel Winkel's direct phone number?

Marcel Winkel's direct phone number is (508)-872*****

What schools did Marcel Winkel attend?

Marcel Winkel attended St Exin Ambi, Beneden Maas.

What skills is Marcel Winkel known for?

Marcel Winkel has skills like It Management, Project Portfolio Management, People Management, Rfp Preparation, International Management, Vendor Management, International Project Management, Infrastructure Projects, Acquisition Integration, It Outsourcing, Itil, It Operations.

Who are Marcel Winkel's colleagues?

Marcel Winkel's colleagues are Wouter Haringhuizen, Pauline Gerritsen, Dorothea Vlasma, Hein De Jong, Jeroen Brabander, André Harsevoort.

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