Operations leader focused on connecting teams and processes to key objectives and client needs. Connexity (a Taboola company) is the leading independent source of new customers and sales for online retailers. We manage the complexities of a wide range of customer acquisition channels on behalf of thousands of retailers, with 20+ years of proven success in the US and in Europe.

Led the Implementation/Onboarding Ops group (35+). Reported to SVP of Sales, Onboarding, and Success.Through a SaaS offering, ChowNow powers branded online ordering systems for independent restaurants.

Implementation, Operations, and Program Management leader. Reported to the CCO.OpenX is the world’s leading ad exchange for data and identity. With industry-leading technology, premium service, and huge scale, OpenX brings greater reach for buyers and higher revenue for publishers — across every format, from mobile to CTV.

Led the Operations team (Partner Onboarding, Optimization).Owned Product Operations for Paid Search data platform.

Owned large-scale customer-impacting projects and provided the leadership, planning, creativity, and momentum to steer diverse cross-functional groups through to project completion and deployment.

-Led account management/customer success team in the small to mid advertiser account bracket.-120% revenue attainment and 90%+ CSAT.

-Account Support Management for UK and FR paid search (SEM) clients.-Grew customer spend and accelerated issue resolution.-Developed processes and best practices for customer support.