Systematic, perseverant, and poised full service and multi-unit property executive specializing in upper upscale lifestyle brands who offers a rich career experience fueling revenue increases, expanding profitability, and spearheading service improvement initiatives. Recognized for leading marketing activities, directing operations, creating business and capital expenditure plans, and collaborating cross functionally to complete projects and solidify stakeholder confidence. Broad-based talents encompass long-range planning, entrepreneurial leadership, customer-driven management, relationship management, and fiscal responsibility. Notable Highlights:Revenue Growth – Developed marketing concepts and strategies, measured emerging and existing marketing program effectiveness, designed advertising campaigns, conducted competitive analyses, and utilized voice-of-the-customer to maintain aggressive client acquisition process.Employee Empowerment – Motivated, led, and communicated with individuals to foster employee-centric work environment created to ultimately impact guest satisfaction ratings.Leadership Team Development – Selected, mentored, and coached high-performance executives challenged with consistently attaining/exceeding aggressive goals.Operating Profits – Implemented effective fiscal management of product, labor, and operating costs while maintaining a high level of guest service.Hospitality Industry Advocate – Participated in and led local tourism, trade, and hospitality school organizations to promote destinations and hospitality industry needs and interests.
Listed skills include Hospitality Industry, Hotels, Hospitality, Hospitality Management, and 45 others.